Employee Cafeteria, Kitchen Worker

Seneca Gaming Corporation; Buffalo (NY); On-site; USD 19,000 - 30,000; Full time

Job summary

Seneca Gaming Corporation in Buffalo, NY is seeking a Kitchen Worker to support daily kitchen operations, prepare tableware for washing, and maintain clean, organized work areas while following safety policies.

You will assist with dishwashing, equipment cleaning, and adherence to information security and company procedures, with hours on a 24-hour schedule. The role emphasizes customer service, teamwork with supervisors, and a commitment to inventory control and sanitation standards.

Qualifications

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent preferred.
• Previous customer service preferred.
• Must possess good communication skills including the ability to read, write and speak effectively to employees as well as customers.
• Understand and comply with policies and procedures, daily memos, chemical labels and other instructions.

Responsibilities

• Maintain the Kitchen areas clean and organized. Notify the Supervisor of any problem. Use proper cleaning chemicals with the proper task.
• Pick up your daily checklist for your kitchen area.
• Prepare tableware for washing, scrape plates, presoaking silverware, and place items in proper dishwasher rack; set up dishwashing machine; ensure drains are closed, tanks filled, temperatures correct, and detergent at proper level; wash, rinse, dry and store dishes and equipment.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

The Kitchen Worker is responsible for all operations for their specific area. Preparing tableware for washing, collecting all soiled pots, washing and re-stacking cleaned pots on shelves; removing garbage and refuse for recycling, and mopping and sweeping floors; properly maintaining and distributing company assets; setting up dishwashing machine; and stacking and storing clean dishes in proper kitchen areas, adhering to all safety policies and procedures. Monitor and ensure quality and efficiency of service at assigned area(s) of the property. All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and Objectives.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Maintain the Kitchen areas are clean and organized. Capable of handling any task in the appropriate manner; notify the Supervisor of any problem. Use proper cleaning chemicals with the proper task.
• Pick up your daily checklist for your kitchen area.
• Prepare tableware for washing, i.e., scraping plates, presoaking silverware, and placing all items to be washed in their proper dishwasher rack; setting up the dishwashing machine; ensuring that drains are closed, tanks are filled, temperatures are at correct levels, and detergent is at the proper level; washing all dishes and kitchen equipment by using sprayer nozzle, baskets or conveyors, immersing objects in washing and rinsing solutions, or scrubbing by hand to remove debris, drying all objects using cloth or drying oven, stacking and storing all dishes and kitchen equipment in the appropriate place, thoroughly cleaning dishwashing equipment and all working areas, collecting all soiled pots, washing, and restocking clean pots on shelves, removing all garbage and refuse, mopping and sweeping floors, washing walls and ceiling tiles, sanitizing all cooking equipment, adhering to regulatory, departmental, and company policies in an ethical manner, maintaining a neat, personal appearance and upholding company appearance standards.
• Detail cleaning of kitchen and peripheral equipment, including ovens, fryers, hot boxes, coolers, etc.
• Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
• Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Must complete all required SGC Training programs within nine (9) months from commencement of employment.
• Attend all necessary meetings.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:

• Must be 18 years of age or older upon employment.
• High school diploma or equivalent preferred.
• Previous customer service preferred.

Language Skills and Reasoning Ability:

• Must possess good communication skills including the ability to read, write and speak effectively to employees as well as customers.
• Understand and comply with policies and procedures, daily memos, chemical labels and other instructions.

Physical Requirements and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.

• Must be able to stand, walk and move freely for extended periods of time.
• Work involves moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke and /or loud noises.
• Moderate physical activity is required along with the handling of objects up to fifty (50) pounds. Work environment involves some exposure to physical risk, which requires following basic safety precautions.
• Must be able to work in an environment where smoking is permitted.

Salary Starting Rate:

$16.00

Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.