Employee Benefits Program Manager - Growth & Implementation

Alliant; Seattle (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

Alliant Insurance Services, Inc. seeks an experienced professional to manage general agency operations, including system development, vendor management, and new agency sales and service.

The role supports group sales and drives compliant contracts and client service improvements. The ideal candidate will have a Bachelor's degree, 6+ years of related experience, and a valid insurance license, with strong leadership, communication and analytical skills to guide staff and interface with brokers and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Six (6) or more years related work experience.
• Must continue to meet Continuing Education requirements for license renewal.
• Valid Insurance License.

Responsibilities

• Responsible for medical and ancillary program implementations for new and existing clients.
• Develops marketing programs and materials, and campaign strategies.
• Coordinates TPA / vendor management projects, including conducting scheduled vendor evaluations.
• Coordinates product development initiatives.
• Works on system development initiatives with service teams, IT and Accounting departments.
• Creates and manages new product / new client implementation process, procedures and guidelines.
• Writes new contracts and reviews existing contracts for compliance and accuracy.
• Defines and monitors customer service delivery and client-touch matrixes.
• Represents the company at trade association meetings to promote services.
• Resolves agency complaints regarding sales and service.
• Analyzes sales activity or trends.
• Assigns work to staff members.
• Plans and directs staff training and development.
• Conducts sales presentations.
• Uses product knowledge to assist brokers and agents with sales work.

Skills

Leadership

Communication

Time management

Analytical skills

Planning and prioritization

Independent work

Interfacing with clients and execs

Teamwork

Microsoft Office Suite

Education

Bachelor's degree

Six years related experience

Valid Insurance License

Tools

CRM systems

Job description

Alliant Insurance Services, Inc. seeks an experienced professional to manage general agency operations, including system development, vendor management, and new agency sales and service.

The role supports group sales and drives compliant contracts and client service improvements. The ideal candidate will have a Bachelor's degree, 6+ years of related experience, and a valid insurance license, with strong leadership, communication and analytical skills to guide staff and interface with brokers and