Employee Benefits Consultant

NFP, an Aon company; Indianapolis (IN); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) match

Health & wellness programs

Exclusive discount programs

PeopleFirst culture

Job summary

NFP, an Aon company in Indianapolis, seeks an Employee Benefits Consultant to lead a portfolio of mid-sized and large employers, driving benefits strategy, renewal planning, financial management, and program design while partnering with producers and subject matter authorities.

Join a team that collaborates with account managers, analysts, and HR technology experts to deliver superior client outcomes and growth opportunities in a dynamic, people-first culture.

Qualifications

• 6+ years of experience in employee benefits or a related field.
• Strong understanding of benefits administration and carrier products.
• Excellent written and verbal communication skills.
• Advanced Excel and PowerPoint skills required.
• Ability to work independently and within a team.

Responsibilities

• Maintain ongoing client satisfaction and foster long-term relationships.
• Retain clients and address issues to ensure high retention rates.
• Grow current client books by identifying opportunities for expansion.
• Serve as primary strategic contact for clients and ensure reliable service delivery.
• Lead benefits strategy, renewal planning, and long-term program design with collaborators.

Skills

Benefits administration

Client relationships

Communication

Advanced Excel

PowerPoint

Independent worker

Analytical thinking

Team development

Education

Bachelor's degree

Life & Health Insurance License

Job description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Posting Description

Who We Are

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.

Summary

Based in our Indianapolis office, our Employee Benefits Consultant serves as the strategic lead consultant for a portfolio of mid-sized and large employers, primarily in the 250+ employee segment, with exposure to large group and national accounts. The consultant will act as the primary advisor to clients, leading benefits strategy, renewal planning, financial management, and long-term program design while partnering closely with producers and internal subject matter authorities. This is an ideal opportunity, during a period of growth and momentum, for someone who enjoys the technical and consultative side of employee benefits and is confident leading strategic conversations that drive client outcomes!

At NFP, consultants lead through, setting the strategy for a dedicated service team that includes account managers, analysts, benefits coordinators, communications specialists, brokers, and HR technology experts.

Key Responsibilities

Client Management

• Responsible for ongoing client satisfaction. Ensure clients receive timely and effective solutions to their needs, fostering long-term relationships.
• Be accountable for retaining clients, maintaining their ongoing satisfaction. Implement strategies to maintain high client retention rates and address any issues promptly.
• Focus on growing current clients, ensuring their needs are satisfied and finding opportunities for expansion. Absorb new clients into the book, providing them with exceptional service and support.
• Serve as the main strategic point of contact, addressing their needs and concerns. Deliver consistent and reliable support to clients, ensuring their dedication and positive experience.

Strategic Planning

• Take charge of accounts within the book of business, making strategic decisions to optimize benefits for clients. Develop and implement innovative strategies to improve client benefits and satisfaction.
• Identify and drive opportunities for client expansion, exploring new benefit options and solutions. Proactively seek ways to enhance client offerings and add value to their benefit plans.

Financial Management

• Be responsible for managing a book of $500k-5 million dollars of annual revenue. Ensure financial targets are met and optimize revenue streams through effective client management.

Team Collaboration

• Collaborating with the Account Manager Team on annual execution of core work, ensuring all deliverables are met.
• Coordinate and be responsible for the completion of key projects and initiatives throughout the year.
• Collaborate closely with the Managing Consultant and Producer to ensure the success of each account. Work together to align strategies and goals, ensuring seamless service delivery.

Industry Knowledge

• Stay informed about industry trends, new strategies, and innovative solutions. Continuously update knowledge to provide clients with the latest and most effective benefit options.
• Provide thought leadership and innovative solutions to clients, positioning the company as a leader in the industry. Share insights and expertise to help clients navigate complex benefit landscapes.

Knowledge, Skills, And/or Abilities

• Strong understanding of benefits administration, industry trends, and carrier products and services.
• Proven track record to manage client relationships and anticipate client needs.
• Excellent communication skills, both written and oral.
• Advanced Excel and PowerPoint skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Passion for developing and building strength and capabilities in a team.

Education And/or Experience

• 6+ years of experience in employee benefits or a related field.
• Preferably a bachelor's degree.

Certificates, Licenses, Registration

Life & Health Insurance License

What We Offer

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $90,000 – $150,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.