Employee Benefits Associate Account Rep - January 2027 Career Development Program

USI Insurance Services; Glastonbury (CT); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

USI Insurance Services offers an 18-month Employee Benefits Career Track Program designed for recent graduates aiming to build a career in client service and employee benefits. You will gain hands-on experience supporting account teams, handling client needs, and learning day-to-day management of benefit programs.

The program provides structured training hours and progressively more hands-on work, with exposure to HR, Benefits Managers, and senior leaders across industries.

Qualifications

• Bachelor’s degree earned within the past two years.
• Strong communication and collaborative skills.
• Proficiency with Microsoft Office tools (Excel, Word, PowerPoint).

Responsibilities

• Support client service teams across diverse clients and industries.
• Assist with client service requests and enrollment tasks.
• Organize and maintain client census data for renewals.
• Review contracts and plan documents for accuracy and completeness.
• Assist with resolutions of enrollment issues and billing inquiries.
• Prepare client-facing materials for meetings and presentations.

Skills

Client service

Communication

Team collaboration

Problem solving

Education

Bachelor’s degree

Tools

Excel

Word

PowerPoint

Job description

About the Role

This 18-month career development program is designed for recent graduates interested in building a career in client service and employee benefits. You’ll gain hands-on experience supporting account teams, assisting with client needs, and learning how employee benefit programs are managed day-to-day. Along the way, you’ll work with a variety of business professionals, including HR, Benefits Managers, senior business leaders, and employees.

Program Overview

The Employee Benefits Career Track Program provides more than 1,300 hours of structured training and practical hands-on work experience.

• Months 1-3: 100% training
• Months 4-6: 50% training / 50% hands-on experience
• Months 7-18: 20% training / 80% hands-on experience

What You’ll Be Doing

• Gain hands-on experience supporting all aspects of employee benefits account management while partnering with client service teams across a variety of clients and industries.
• Support day-to-day account management activities across a variety of clients and industries.
• Assist with client service requests, including ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data to support the renewal process.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims alongside your team.
• Coordinate applications, forms, and documentation required to implement and update insurance coverage.
• Create client-facing materials for meetings, including benefit summaries, guides, and presentation content.
• Participate in internal and external client meetings to learn how teams build relationships and deliver solutions.

You’ll Be a Great Fit If You

• Earned a bachelor’s degree within the past two years.
• Enjoy learning new things and taking on new challenges.
• Are organized and can manage your time effectively.
• Pay attention to detail and follow through on deadlines.
• Communicate clearly and work well with others.
• Approach problems with a thoughtful, solutions-oriented mindset.
• Take initiative, stay curious, and are comfortable asking questions as you learn.
• Are comfortable using Microsoft Office, including Excel, Word, and PowerPoint.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.

Salary: $65,000

Eligible for up to 5% bonus at completion of 18-month program

Application accepted through: 11/13/2026