Employee Benefits Associate Account Rep - January 2027 Career Development Program

USI Insurance Services; Des Peres (MO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Wellness program

Dental

Vision

401(k)

Flexible Spending Account

Health Savings Account

Disability insurance

Life insurance

Paid time off

Family leave

Paid holidays

Job summary

USI Insurance Services in Missouri offers an 18-month career development program for recent graduates aiming to build a career in client service and employee benefits. You’ll gain hands-on experience supporting account teams, assisting with client needs, and learning day-to-day management of employee benefit programs.

You’ll participate in mentorship, networking, and community initiatives, with opportunities to learn from HR, Benefits Managers, and senior leaders across the organization.

Qualifications

• Bachelor's degree earned within the past two years.
• Proficient with Microsoft Office (Excel, Word, PowerPoint).
• Strong organizational and time-management skills.
• Clear communication and teamwork abilities.

Responsibilities

• Support all aspects of employee benefits account management across clients and industries.
• Assist with client service requests, including enrollment materials and plan documentation.
• Gather and maintain client census data to support renewals.
• Review contracts and plan documents for accuracy.
• Help resolve enrollment issues and billing inquiries with the team.
• Coordinate applications and documentation required to implement coverage.
• Create client-facing materials for meetings and presentations.
• Participate in client meetings to observe relationship-building and solution delivery.

Skills

Microsoft Office

Education

Bachelor's degree

Job description

About the Role

This 18-month career development program is designed for recent graduates interested in building a career in client service and employee benefits. You’ll gain hands‑on experience supporting account teams, assisting with client needs, and learning how employee benefit programs are managed day-to-day. Along the way, you’ll work with a variety of business professionals, including HR, Benefits Managers, senior business leaders, and employees. Throughout the program, you’ll work alongside experienced professionals, participate in a structured mentorship program, and build connections with peers and leaders across the organization. You’ll also have opportunities to get involved in networking and community initiatives, including USI Gives Back.

Program Overview

• Months 1–3: 100% training
• Months 4–6: 50% training / 50% hands‑on experience
• Months 7–18: 20% training / 80% hands‑on experience

What You’ll Be Doing

• Gain hands‑on experience supporting all aspects of employee benefits account management while partnering with client service teams across a variety of clients and industries.
• Support day-to-day account management activities across a variety of clients and industries.
• Assist with client service requests, including ID cards, coverage materials, and plan documentation.
• Gather, organize, and maintain client census data to support the renewal process.
• Review insurance contracts and plan documents for accuracy and completeness.
• Help resolve enrollment issues, billing inquiries, and escalated claims alongside your team.
• Coordinate applications, forms, and documentation required to implement and update insurance coverage.
• Create client‑facing materials for meetings, including benefit summaries, guides, and presentation content.
• Participate in internal and external client meetings to learn how teams build relationships and deliver solutions.

You’ll Be a Great Fit If You

• Earned a bachelor’s degree within the past two years.
• Enjoy learning new things and taking on new challenges.
• Are organized and can manage your time effectively.
• Pay attention to detail and follow through on deadlines.
• Communicate clearly and work well with others.
• Approach problems with a thoughtful, solutions-oriented mindset.
• Take initiative, stay curious, and are comfortable asking questions as you learn.
• Are comfortable using Microsoft Office, including Excel, Word, and PowerPoint.

USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time.
Salary: $60,000/Year
Eligible for up to 5% bonus at completion of 18 month program
Accepting applications through 11/13/2026