Employee Benefits Account Specialist (Bilingual Korean)

Corporate Synergies; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

A leading benefits consultancy is seeking an Employee Benefits Account Specialist with a focus on entry-level responsibilities in client management and reporting. The role requires fluency in Korean and involves supporting various stages of client life-cycle processes, including onboarding and ongoing support. Candidates should possess strong organizational skills and a willingness to learn about insurance and healthcare-related products.

Benefits

Comprehensive health benefits

401(k) with company match

Generous PTO policy starting at 18 days per year

Paid holidays and floating holidays

Company paid life insurance

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• Fluent in speaking, reading and writing Korean.
• State-Specific Resident Life & Health License required within six months of hire.

Responsibilities

• Support marketing, sales and service for multiple client accounts.
• Coordinate data gathering for reporting efforts.
• Prepare and review employee education and communication materials.

Skills

Attention to detail

Ability to multitask

Strong desire to learn

Proficiency in numbers

Ability to establish relationships

Education

High School Diploma

Bachelor’s degree (preferred)

State-Specific Resident Life & Health License

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Microsoft Publisher

Job description

Employee Benefits Account Specialist (Bilingual Korean)

Essential to developing a strong foundation in employee benefits brokerage/consulting, the Account Specialist (AS) is an entry-level position, responsible for developing the industry knowledge/skills necessary to support Sales, Account Management and Underwriting (the team) with activities related to marketing, sales, and service of multiple client accounts (Book of Business).

Essential Functions:

• Maintain up-to-date client files/internal systems in accordance with company protocols.
• Support the various pre-renewal/renewal/post-renewal and wellness activities.
• Coordinate data gathering for reporting efforts (analytical, compliance, etc.).
• Complete training/professional development to gain understanding of the industry and CSG.
• As part of the client life-cycle (on-boarding, ongoing support and renewal), assist/support the Account Management and Underwriting Team for all lines of coverage by:
  • Gathering all necessary data to fulfill our obligations (including the outreach to carriers and client to secure information)
  • Supporting the team with the preparation, analysis and delivery of materials that makeup the deliverable (i.e. exhibits, reports and presentations)
  • Completing/fulfilling assigned implementation tasks associated with client related projects
  • Coordinating activities and successfully completing regulatory tasks (i.e. 5500’s, ACA and other notices/disclosures) throughout the year
  • Tracking receipt of deliverables and update the Annual Action Plan to ensure both the accuracy and timeliness of materials
  • Participating (whenever appropriate) in client meetings/presentations
• At various times throughout the year (i.e. Open Enrollment), prepare and review employee education and communication materials (i.e. Benefit Guides).
• Assist in the coordination Open Enrollment activities (includes conducting meetings).
• Maintain internal systems (i.e. BenfitPoint and Oracle) and client files in accordance with CSG’s data standards and filing requirements.
• Perform necessary steps (including timely follow-up) to help resolve client service or claim issues/inquiries and/or administrative concerns.
• Interact with carriers and vendors on behalf of the client and the team.

Competencies & Qualifications:

• Fluent in speaking, reading and writing Korean is required.
• Strong attention to detail, well organized and responsive
• Strong desire and willingness to learn all aspects of:
  • CSG suite of services and available solutions
  • Insurance and healthcare related products
  • Regulatory and compliance related matters (including healthcare reform)
• Very comfortable with numbers
• Proficient in Microsoft Excel, PowerPoint, Word and Publisher
• Ability to quickly learn new skills
• Comfortable working independently as well as in a team environment
• Ability to establish relationships
• Ability to multi-task and demonstrate composure/resilience under pressure
• Comfortable switching between clients and tasks to meet deadlines
• Basic understanding of insurance and healthcare

Education & Experience:

• High School Diploma required; Bachelor’s degree preferred
• State-Specific Resident Life & Health License (required within six months of hire)

This range represents the estimated low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on factors including but not limited to performance, location, and experience. The range listed is just one component of FRP's total compensation package for employees.

Pay Transparency Range

$60,000 - $70,000 USD

Disclaimer:

While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

Equal Employment Opportunity (EEO):

FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.

FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays!

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