Employee Benefits Account Manager

https:/jobs.gogpac.com/gpac/search/Apply/all/394/504440855/Employee%20Benefits%20Account%20Manager.h; Worcester (MA); Remote; USD 80,000 - 90,000; Full time

Job summary

A well-established independent insurance agency is seeking an Employee Benefits Account Manager in Worcester County. This role offers remote flexibility, competitive compensation with an annual bonus, and no sales responsibilities. The ideal candidate will have 2–3 years of experience managing employee benefits accounts. Strong communication and organizational skills are essential. Join a supportive team and help manage a growing book of business.

Benefits

Remote flexibility

Competitive compensation with annual bonus

Supportive team environment

No sales responsibilities

Qualifications

• 2–3 years of experience in employee benefits account management required.
• Strong understanding of group benefits for small to mid-sized groups.
• Experience working with municipalities is a plus.

Responsibilities

• Manage employee benefits accounts end-to-end.
• Serve as primary contact for clients and carriers.
• Handle renewals, enrollments, eligibility, and compliance.

Skills

Employee benefits account management

Communication skills

Organizational skills

Tools

AMS360

Job description

Overview

Employee Benefits Account Manager

Remote – Preferably Worcester County

Independent Insurance Agency | 20+ Years in Business

$80,000–$90,000 Base + Bonus (Total Comp Around Six Figures)

About the Agency

A well-established independent agency with over two decades of experience, known for their strong relationships with municipalities and small to medium-sized businesses. Their client base has grown significantly in recent months, and they are looking to add a dedicated Employee Benefits Account Manager to the team to continue delivering exceptional service.

What You’ll Do

As an Account Manager, you’ll be the go-to expert for managing benefits programs for small to mid-sized groups—many of which are municipalities. You’ll handle everything from A to Z, ensuring smooth day-to-day operations and client satisfaction. While the producers handle new business, you’ll be the backbone of ongoing account management.

Responsibilities

• Full-cycle management of employee benefits accounts (no sales)
• Serve as the primary contact for clients, carriers, and internal teams
• Handle renewals, enrollments, eligibility, billing, and compliance
• Coordinate with producers on client strategy and meetings
• Maintain accurate records and documentation

Qualifications

• 2–3 years of experience minimum in employee benefits account management
• Strong understanding of group benefits for small to mid-sized groups
• Experience working with municipalities is a plus
• AMS360 experience is a bonus, but not required
• Excellent communication and organizational skills
• Ability to work independently in a remote environment

Why Join?

• Remote flexibility with preference for candidates in or near Worcester County
• Competitive compensation with annual bonus
• Supportive, experienced team with a collaborative culture
• Opportunity to work with a growing book of business and long-standing clients
• No Sales!

Ready to Apply?

If you're passionate about employee benefits and want to join a stable, growing agency with a strong reputation, we’d love to hear from you.

Send your resume to [e-mail] and call 203-548-9232 for more information.