Employee Benefits Account Manager

Huntington Bancshares, Inc.; Wooster (OH); On-site; USD 50,000 - 75,000; Full time

Job summary

A leading financial services company seeks an Employee Benefits Account Manager in Wooster, Ohio, to provide key account management support in employee benefits. The role involves administrative tasks, client communication, and a focus on client retention, requiring a Bachelor's degree and relevant insurance experience. Successful candidates will thrive in a fast-paced team environment, utilizing their communication skills and proficiency with office software.

Qualifications

• 1-3 years employee benefits insurance experience with insurance carrier or brokerage firm.
• Life & Health Insurance license required.
• Knowledge of types of funding is a plus.

Responsibilities

• Provide administrative support to Account Executive and Senior Account Management team.
• Act as client liaison and ensure retention.
• Execute day-to-day service transactions.

Skills

Communication

Teamwork

Time Management

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Description

Summary:

The Employee Benefits Account Manager possess a working knowledge of employee benefits products and processes. Exercises sound judgment, acting independently with a high degree of accuracy, providing account management support to Account Executive and Consultant colleagues. Prioritizes effectively and respond in optimal time frames while working in a fast-paced environment. Demonstrates teamwork in daily service activities with internal colleagues leading into optimal client retention.

Duties & Responsibilities:

• Provide administrative support to Account Executive and Senior Account Management team. Assist in creating presentation materials, spreadsheet reviews.
• Execute day to day service transactions for clients to ensure retention within optimal time frames.
• Act as client liaison between senior account management, account executive, and consultants.
• Responsible for completing documents pertaining to customer administration, including Compliance, Analytics, and Wellness.
• Meet client expectations regarding enrollment, billing and service matters.
• Maintain working knowledge of vendors, carriers, and insurance products.
• Actively participate in renewal strategy, execution of marketing, review of marketing results, and presentation.
• Submit new business and process renewal(s) to carrier(s).
• Utilize agency technology in software applications including agency management systems, document management systems and workflows.
• Perform other duties as assigned by management.

Basic Qualifications:

• Bachelors degree
• 1-3 years employee benefits Insurance experience with insurance carrier or brokerage firm.
• Life & Health Insurance license

Preferred Qualifications:

• Knowledge of all types of funding
• Excellent communication skills; verbal and written
• Proficient with Microsoft office products Excel, Power Point, Word.
• Ability to thrive in a collaborative, team-oriented environment

Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.