Employee Benefits Account Manager

https:/jobs.gogpac.com/gpac/search/Apply/all/1377/504430669/Employee%20Benefits%20Account%20Manager.; Marlborough (MA); Remote; USD 80,000 - 90,000; Full time

Job summary

A well-established independent agency is seeking an Employee Benefits Account Manager with 2–3 years' experience in account management. This remote role involves managing benefits programs for small to mid-sized groups, with a focus on municipalities. The agency offers competitive compensation, a supportive team, and no sales responsibilities. Ideal candidates will have strong communication and organizational skills and a strong understanding of group benefits for small to mid-sized groups.

Benefits

Competitive compensation with annual bonus

Supportive, experienced team

Remote flexibility

Qualifications

• 2–3 years of experience minimum in employee benefits account management.
• Strong understanding of group benefits for small to mid-sized groups.
• Excellent communication and organizational skills.

Responsibilities

• Full-cycle management of employee benefits accounts (no sales).
• Serve as the primary contact for clients, carriers, and internal teams.
• Handle renewals, enrollments, eligibility, billing, and compliance.

Skills

Experience in employee benefits account management

Communication skills

Organizational skills

Tools

AMS360

Job description

Overview

Employee Benefits Account Manager

Remote – Preferably Worcester County

Independent Insurance Agency | 20+ Years in Business

$80,000–$90,000 Base + Bonus (Total Comp Around Six Figures)

About the Agency

A well-established independent agency with over two decades of experience, known for their strong relationships with municipalities and small to medium-sized businesses. Their client base has grown significantly in recent months, and they are looking to add a dedicated Employee Benefits Account Manager to the team to continue delivering exceptional service.

What You’ll Do

As an Account Manager, you’ll be the go-to expert for managing benefits programs for small to mid-sized groups—many of which are municipalities. You’ll handle everything from A to Z, ensuring smooth day-to-day operations and client satisfaction. While the producers handle new business, you’ll be the backbone of ongoing account management.

Responsibilities

• Full-cycle management of employee benefits accounts (no sales)
• Serve as the primary contact for clients, carriers, and internal teams
• Handle renewals, enrollments, eligibility, billing, and compliance
• Coordinate with producers on client strategy and meetings
• Maintain accurate records and documentation

Qualifications

• 2–3 years of experience minimum in employee benefits account management
• Strong understanding of group benefits for small to mid-sized groups
• Experience working with municipalities is a plus
• AMS360 experience is a bonus, but not required
• Excellent communication and organizational skills
• Ability to work independently in a remote environment

Why Join?

• Remote flexibility with preference for candidates in or near Worcester County
• Competitive compensation with annual bonus
• Supportive, experienced team with a collaborative culture
• Opportunity to work with a growing book of business and long-standing clients
• No Sales!

Ready to Apply?

If you're passionate about employee benefits and want to join a stable, growing agency with a strong reputation, we’d love to hear from you.

Send your resume to [e-mail] and call 203-548-9232 for more information.