Employee Assistance Program (EAP) Counselor

Prince George's County, MD Government; Largo (MD); On-site; USD 80,000 - 110,000; Full time

Job summary

Prince George's County Government's Fire/EMS is seeking a trauma-informed mental health clinician to support personnel in a 24/7 environment, providing counseling, crisis response, and training.

You will manage client cases from intake to discharge, document progress, monitor treatment compliance, and collaborate with leadership on wellness initiatives. This essential public safety role requires strong interpersonal skills and the ability to work under pressure.

Qualifications

• Master's degree or Doctoral degree in a relevant field.
• Four years of post-licensure clinical experience in mental health counseling.
• One year in supervisory or clinical lead capacity with licensed staff.

Responsibilities

• Oversee mental health needs of Fire/EMS members in a 24/7 setting.
• Provide counseling, training, debriefings, and crisis response.
• Manage cases from intake through discharge and document progress.
• Monitor treatment compliance and ensure accurate reporting.
• Lead prevention, resilience-building, and stigma-reduction initiatives.
• Participate in on-call rotations and respond to crises.

Skills

Trauma-informed care

Counseling skills

Interpersonal skills

Crisis response

Education

Master's degree in Counseling/Social Work or related field

Doctoral degree in Counseling/Social Work or Psychology

Job description

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Prince George’s County Government is a drug-free workplace. Candidates should be aware that this policy includes marijuana.

About the Position

This role is responsible for overseeing the mental health needs of Prince George’s County Fire/EMS members. The incumbent provides clinical support within a 24/7 environment, including counseling, training, debriefings, and crisis response. This position requires experience addressing concerns such as substance abuse disorders, emotional and behavioral challenges, and job-related stressors.

This role requires a trained, trauma-informed provider with strong clinical skills and the ability to work independently or as part of a small team. The incumbent is expected to manage client cases from intake through discharge, monitor treatment compliance, and ensure accurate documentation of member progress, screenings, and service outcomes.

This position also plays a key role in prevention and resilience-building efforts by providing training, outreach, and early-intervention strategies to reduce stigma and promote mental wellness across the department. Work is performed with considerable professional judgement and requires strong interpersonal skills, adaptability, and the ability to respond effectively to high-stress and time-sensitive situations.

About the Agency

The mission of the Prince George’s County Fire and Emergency Medical Services (EMS) Department is to serve our communities with excellence by providing the highest quality of risk reduction, fire suppression, rescue, emergency medical, and all-hazards response services to enhance the quality of life in Prince George’s County.

• Serves as a resource on clinical best practices, behavioral health interventions, and trauma-informed care for Fire/EMS members.
• Works collaboratively with departmental staff on matters related to program policies, procedures, and clinical techniques.
• Monitors casework to ensure compliance with established policies, procedures, and clinical standards.
• Prepares statistical and narrative reports of member interactions for the Health & Wellness Manager, including trends and service utilization data.
• Evaluates the overall effectiveness of counseling and support services, using data to inform recommendations that enhance program quality and member outcomes.
• Contributes to the development, coordination and delivery of training programs that address behavioral health, resilience, and wellness needs.
• Provides support to operational leadership, including station visits, consultation, and participation in wellness initiatives.
• Participates in on-call rotation and responds to crisis incidents, critical events, and urgent behavioral health needs.
• Performs related duties as assigned, consistent with the scope and responsibility level of the classification.

Minimum Qualifications

Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Master's degree from an accredited College or University in Counseling, Social Work, or a closely related field; or Doctoral degree in Counseling, Social Work, or Psychology.
• Four (4) years of full-time, post-licensure clinical experience providing professional mental health counseling services.
• One (1) year in a supervisory or clinical lead capacity, overseeing licensed or pre-licensed staff or multidisciplinary teams
• Must possess one of the following licenses and have passed the National Counselors Examination and the Maryland State Law Test:
  • LCPC: Licensed Clinical Professional Counselor
  • LCADC: Licensed Clinical Alcohol and Drug Counselor
  • LCP: Licensed Clinical Psychologist
  • LCMFT: Licensed Clinical Marriage and Family Therapist

Licensure must be obtained prior to application and maintained throughout the duration of employment.

EACH APPLICANT MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates: Late October 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location

Largo, MD

Conditions of Employment

Upon selection, the candidate must:

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties, if applicable.
• Successfully pass public safety preemployment checks which may include reference checks, background investigations, and drug screenings. Background investigation will be conducted by Prince George's County Office of Human Resources Management, Public Safety Investigations Division.

• Be willing and able to serve as an essential employee. This position is considered an essential public safety position. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.