Employee and Client Relations Manager

Staff Financial Group; Birmingham (AL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Employee & Client Relations Manager who thrives in a dynamic environment. This role is perfect for a versatile team player who enjoys a variety of tasks, including managing the onboarding process, updating HR policies, and coordinating marketing efforts. You will play a vital role in enhancing employee experiences and client relationships through engaging events and effective communication. Join a forward-thinking company that values innovation and teamwork, offering a competitive salary and excellent benefits. If you are passionate about creating a welcoming workplace and fostering strong client connections, this opportunity is for you.

Qualifications

• Strong background in employee and client relations with a focus on onboarding.
• Experience in managing marketing and event planning tasks.

Responsibilities

• Oversee onboarding processes and employee relations management.
• Coordinate marketing efforts and manage client-related events.

Skills

Employee Relations

Client Relations

Marketing Management

Onboarding

Event Planning

HR Policy Updates

Education

Bachelor's Degree in Business or related field

Tools

HR Software

Marketing Tools

Job description

Employee & Client Relations Manager

Our client is growing and needs to add an Employee & Client Relations Manager to their team.

This role must be someone that is a team player that likes wearing lots of hats and managing the process for such things as Marketing and Onboarding new hires.

Duties:

• Plan company Christmas party
• Manage Christmas gifts - Send out options, get employee selections, handle embroidery if applicable, wrap, distribute, etc.
• Help with updating Employee handbooks and HR policies
• Manage New Hire Process
  • Offer Letters
  • Non-Financial Forms
  • Insurance Benefits information for possible new hires.
  • Total benefits page to let a new hire know what they are getting from benefits and the $ amount of that
  • New Hire Package and Presentation (Shirts, water bottle, swag, etc.) Make them feel welcome
  • Computers, hardware and supplies- Setup and ready when they arrive.
  • Employee Termination Process
    • Make sure we get back all of our equipment
    • Emails transferred
    • Delete users from all software programs
  • Employee Files
    • Need a list of what company equipment they have. Important in the event they need new equipment or they quit or are fired. Serial numbers, manufacturer, date of purchase, warranty, etc.
    • File any notification from managers about employees’ performance (good or bad). To be used during evaluations
    • Employee Anniversaries- Send email out. Get a plaque or something at certain milestones?
  • Company Org Chart – update as required
  • Manage Monthly Birthday Parties
  • Company Job/Role Descriptions- Create these with help from each department. Update as required.
  • Coordinate with our 3^rd Party IT Company
    • Check bills to make sure managed equipment list is correct.

• Marketing:
  • Manage our third-party marketing companies
    • Update website-
      • Update website with general news for company.
      • Keep the website current and fresh to stay on par with rest of industry
      • Update “Work with Us” for applications and staffing needs
    • Marketing Brochures for Projects- for new and existing developers
    • Resumes for Employees- Update and keep current. Important for bids
    • College and Association Meetings and Displays- Design, Update. Create and Manage Schedule

Client related duties:

• Manage and set up (Post COVID) Christmas party for clients
• Manager client gifts
• Coordinate Client events (Football games, Quail Hunting, etc.,)

Our client offers a competitive salary plus, Excellent benefits!

Click here to apply online