Empathy-Driven Support Coordinator – Disability Services

bobbydodd; Jonesboro (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Bobby Dodd Institute in Georgia is seeking a Support Coordinator to help people with developmental disabilities access essential services under the DBHDD contract. The role focuses on coordinating care, reviewing plans, and promoting health and safety to support independent living.

You will conduct needs assessments, lead IFSS plans with families, advocate for participants, and coordinate between families and providers. Strong communication, organization, and problem-solving are essential.

Qualifications

• One year experience in direct client services.
• One year experience in serving persons with developmental disabilities.
• BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline.

Responsibilities

• Conduct Needs Based Assessments for individuals to connect them with needed services, community resources, and support networks (in-person and virtual).
• Lead Individualized Family Support Service (IFSS) plans with participants and families to review and plan services available to participants.
• Provide support coordination services to individuals in the program that require essential health and safety services and supports.
• Assess, coordinate, broker, plan, and/or link individuals and families to direct services including acting as an intermediary between the individuals and families and the providers or vendors of direct services.
• Advocate for participants to obtain needed services or benefits.
• Provide transitional support for individuals from the IFSS program to other services once stable.
• Authorize and monitor finances for goods and services.
• Maintain progress notes and contact with enrolled individual no less than two times per month during IFSS services. Notes should include updates on family situation, noted improvements, barriers, etc.
• Facilitate virtual meetings, support, trainings, webinars and presentation of resources (in-person and virtual).
• Attends regional field office provider meetings.
• Other duties as assigned.
• This may not constitute an entire list of duties.

Skills

Interpersonal skills

Customer service

Independent work

Detail oriented

Software knowledge

Problem solving

Written & oral communication

Counseling & coaching

Education

BA Degree in Social Work, Psychology, Rehabilitation Counseling, or related discipline

Certified Rehabilitation Counselor or Certified Vocational Evaluator

Licensed Independent Clinical Social Worker (LCSW) or Licensed Professional Counselor

Licensed Professional Counselor

Job description

Bobby Dodd Institute in Georgia is seeking a Support Coordinator to help people with developmental disabilities access essential services under the DBHDD contract. The role focuses on coordinating care, reviewing plans, and promoting health and safety to support independent living.

You will conduct needs assessments, lead IFSS plans with families, advocate for participants, and coordinate between families and providers. Strong communication, organization, and problem-solving are essential.