Empathy-Driven Lean Six Sigma Manager

Egreenservices; Temecula (CA); On-site; USD 114,000 - 185,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive insurance

Work location flexibility

Job summary

Shopping Solutions Plus in Temecula, CA seeks a Lean Six Sigma Manager with 8 years in Customer Service to own process improvements. Earn $114,000 - $185,000 annually with performance bonuses as part of a driven team.

You will document decisions, apply critical thinking to operations, and coordinate across time zones. This role emphasizes ownership, risk surfacing, and continuous improvement within a dynamic environment.

Qualifications

• Portfolio or work samples demonstrate general expertise.
• The reflex to surface risk before it surfaces itself.
• 7 years of learning when to trust the process and when to break it.
• The discipline to document while it's fresh, not after it's forgotten.
• Comfort steering general conversations toward a decision.
• A point of view, held loosely and defended well.

Responsibilities

• Document the why, not just the what, behind every Critical Thinking decision.
• Apply Critical Thinking and Customer Service to solve day-to-day operational challenges.
• Read Shopping Solutions Plus's general signals and reprioritize without being asked.
• Carry the Networking thread across three time zones and two tools.
• Leave every general system a little better than you found it.
• Manage competing demands while keeping attention to detail high.

Skills

Portfolio / work samples

Risk surface awareness

Decision making under pressure

Attention to detail

Cross-time-zone communication

Independent thinking

Job description

Shopping Solutions Plus in Temecula, CA seeks a Lean Six Sigma Manager with 8 years in Customer Service to own process improvements. Earn $114,000 - $185,000 annually with performance bonuses as part of a driven team.

You will document decisions, apply critical thinking to operations, and coordinate across time zones. This role emphasizes ownership, risk surfacing, and continuous improvement within a dynamic environment.