Emotional Safety & Patient-Family Experience Educator

Phoenix Children's; Phoenix (AZ); On-site; USD 40,000 - 70,000; Part time

Job summary

Phoenix Children’s is seeking an Emotional Safety Educ Spec to advance patient-family-centered care and emotional safety across the organization. The role supports clinicians with hands-on guidance, practical tools, and resources to improve interactions and clinical practice.

The position emphasizes education program development, clinician support, outcomes research, and strategic alignment with enterprise goals, with a focus on training new staff and disseminating knowledge to drive

Responsibilities

• Education & Program Development
• Creates and delivers impactful educational programs that support the patient-family experience, providing clinicians with practical resources to enhance patient interactions and improve the overall quality of care.
• Collaborates with individuals and departments across the system to support integration of patient experience perspective into relevant educational opportunities.
• Partners with Professional Practice to align processes and approaches with other clinical education professionals.
• Works to prioritize and direct patient experience initiatives in the Education Governance process.
• Provides ongoing education for new hires related to emotional safety and patient experience initiatives.
• Develops, implements, and evaluates educational initiatives that support patient family-centered care and emotional safety.
• Designs tangible tools and resources that clinicians can apply in real-time to improve patient outcomes.
• Uses a variety of teaching strategies tailored to different learning styles and needs.

Job description

Phoenix Children’s is seeking an Emotional Safety Educ Spec to advance patient-family-centered care and emotional safety across the organization. The role supports clinicians with hands-on guidance, practical tools, and resources to improve interactions and clinical practice.

The position emphasizes education program development, clinician support, outcomes research, and strategic alignment with enterprise goals, with a focus on training new staff and disseminating knowledge to drive