Emerging Store Manager - Pharmacy & Retail Ops

Walgreens; Racine (WI); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in the United States is seeking a Store Manager to lead front-end and pharmacy operations, drive customer satisfaction, and guide a team of associates. You will monitor service metrics, coach staff, and implement improvements across store performance.

This role emphasizes leadership, scheduling, cash handling, and adherence to company policies while partnering with the Pharmacy team to deliver patient-centric care and ensure a compliant, efficient operation.

Qualifications

• Bachelor’s degree, Walgreens Community Internship Program, or High School Diploma with two years supervisory experience.
• Strong leadership, ethics, motivation and business acumen.
• Fluent English with excellent communication skills.

Responsibilities

• Supervise customer service associates and front-end operations.
• Coach and train team; improve customer service metrics.
• Manage store scheduling, shifts, and time records.
• Oversee cash handling, registers, and bookkeeping.
• Collaborate with external partners and Pharmacy Operations.
• Ensure safety, policy compliance, and store cleanliness.

Skills

Customer service

Leadership

Communication

Coaching and training

Data analysis

Store operations

Education

Bachelor’s degree or equivalent

High School Diploma/GED

Walgreens Community Internship Program

Job description

Walgreens in the United States is seeking a Store Manager to lead front-end and pharmacy operations, drive customer satisfaction, and guide a team of associates. You will monitor service metrics, coach staff, and implement improvements across store performance.

This role emphasizes leadership, scheduling, cash handling, and adherence to company policies while partnering with the Pharmacy team to deliver patient-centric care and ensure a compliant, efficient operation.