Emerging Store Manager

Walgreens; Pierre (SD); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Emerging Store Manager to lead a dynamic team in providing exceptional customer service and managing store operations. This role involves supervising associates, handling customer complaints, and ensuring compliance with policies. With a focus on performance management and financial analysis, the ideal candidate will drive sales growth and enhance customer experiences. Join a forward-thinking company that values leadership and personal development, offering a vibrant work environment where your contributions can make a significant impact.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Leadership skills and flexibility to work varied hours.

Responsibilities

• Supervises customer service associates and manages store operations.
• Engages customers and resolves complaints while exceeding expectations.
• Analyzes financial data to create improvement plans.

Skills

Leadership Skills

Customer Service

Performance Management

Financial Analysis

Education

Bachelor’s Degree

Job description

Join to apply for the Emerging Store Manager role at Walgreens

Get AI-powered advice on this job and more exclusive features.

Responsibilities

• Supervises customer service associates and designated hitters. Manages the front end of the store and provides recommendations on the overall operations of the Pharmacy and Retail Store.
• Supports Store Manager in store operations, covers responsibilities in their absence, and ensures proper merchandising, asset protection, and sales growth.
• Leads and manages store team members, including recruitment, hiring, performance management, and discipline.

Customer Experience

• Engages customers, resolves complaints, and models customer service best practices.
• Monitors service quality, coaches team members, and strives to exceed customer expectations.

Operations

• Oversees store operations, schedules, inventory, and compliance with policies and laws.
• Collaborates with external partners and supports community outreach efforts.

Business Performance Management

• Analyzes financial and performance data to create improvement plans.
• Supports pharmacy operations during busy periods.

People & Performance Management

• Leads and trains team members, manages performance, and develops talent pipelines.

Training & Personal Development

• Completes required training programs and maintains professional certifications.

Qualifications

• Bachelor’s degree or equivalent experience, with leadership skills and flexibility to work varied hours.