Emerging Leader — Assistant Store Manager

Sally Beauty Holdings, Inc.; Avondale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Sally Beauty is seeking an Assistant Manager in Avondale, AZ to lead store associates, drive customer experience, and oversee daily operations. This role supports the Store Manager and steps in when not present, ensuring brand standards and KPI targets are met.

The ideal candidate has retail leadership or supervisory experience, strong communication, scheduling flexibility, and a passion for customer service within a fast-paced beauty retail environment.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team of associates to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• 30% Brand: Provides supervision and supports the direction & planning of associates’ daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
• 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required.
• 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement.
• 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced.

Skills

Leadership

Communication

Scheduling

Customer service

Team coordination

Education

High School Diploma or equivalent

Job description

Sally Beauty is seeking an Assistant Manager in Avondale, AZ to lead store associates, drive customer experience, and oversee daily operations. This role supports the Store Manager and steps in when not present, ensuring brand standards and KPI targets are met.

The ideal candidate has retail leadership or supervisory experience, strong communication, scheduling flexibility, and a passion for customer service within a fast-paced beauty retail environment.