Emergency Water, Fire & Mold Mitigation Technician

Kustom US; Post Falls (ID); On-site; USD 30,000 - 37,000; Full time

Job summary

Kustom in Idaho is seeking a Mitigation Technician to respond to emergency and non-emergency service jobs, performing advanced water and fire mitigation, and mold remediation. You will manage prep, equipment setup, drying, and moisture monitoring through project completion.

Responsibilities include coordinating with Project Manager, maintaining vehicle readiness, and completing required paperwork. The role emphasizes safety, reliability, and strong customer service in a demanding restoration

Qualifications

• High school diploma or GED required.
• IICRC Water Restoration certificate preferred.
• Must identify product consumables, usage and disposal with training.
• Must have knowledge of various pump systems.
• Strong sense of urgency, professional demeanor and work ethic.
• Excellent written and verbal communication skills.
• Willingness to be flexible and adaptable to business needs.
• Customer service principles and practices.

Responsibilities

• Perform emergency board up, water extraction, and fire mitigation services safely and efficiently.
• Prepare rooms and areas for activities including staging areas and equipment setup.
• Perform demolition and general clean up.
• Carry out heavy cleaning tasks (floors, walls, glass, debris) and set up drying equipment.
• Maintain and organize work areas and securely store equipment, tools and supplies.
• Interface with customers and relay information to the Project Manager and Superintendent as needed.
• Complete paperwork, upload documents, and provide job updates into the database.

Skills

Time management

Attention to detail

Professional demeanor

Written communication

Customer service

Ability to work under time constraints

Education

High school diploma or GED

IICRC Water Restoration certificate preferred

Job description

Kustom in Idaho is seeking a Mitigation Technician to respond to emergency and non-emergency service jobs, performing advanced water and fire mitigation, and mold remediation. You will manage prep, equipment setup, drying, and moisture monitoring through project completion.

Responsibilities include coordinating with Project Manager, maintaining vehicle readiness, and completing required paperwork. The role emphasizes safety, reliability, and strong customer service in a demanding restoration