Emergency Shelter Operations Lead (24/7 Deployments)

LEMOINE; United States; On-site; USD 40,000 - 60,000; Part time

Job summary

The Workforce Group, a LEMOINE company, seeks experienced Shelter Managers to lead 24/7 emergency shelter operations across disaster response sites. Seasonal deployments may last several days to weeks, with rapid mobilization within 24–72 hours of activation.

You will supervise staff, ensure resident needs are met, and coordinate with partners to deliver safe, timely services. Ideal candidates bring leadership and operational experience, strong communication, and the ability to stay calm under

Qualifications

• Demonstrated leadership and operational management experience.
• Strong organizational, time-management, and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office programs including Excel, PowerPoint, Word, and Outlook.
• Ability to work collaboratively with diverse teams and community partners.
• Must be able to remain calm and make decisions under pressure.
• Flexible availability to support 24/7/365 shelter operations.
• Valid driver's license and reliable transportation is required.

Responsibilities

• Oversee the daily 24/7 operations of emergency shelter sites, ensuring safe and effective service delivery.
• Supervise shelter staff and coordinate shift schedules to maintain consistent coverage and care.
• Ensure residents have timely access to meals, laundry services, hygiene items, and medical or case management support.
• Conduct regular staff meetings to communicate updates, assignments, and policy changes.
• Maintain smooth shift transitions and continuity of shelter operations across all staffing teams.
• Provide direct coverage as needed to fill staffing gaps or address urgent needs.
• Remain on call 24/7 to respond to emergencies or operational issues.
• Manage and support one or more direct reports, including onboarding, training, and task assignment.
• Exercise discretion and sound judgment in managing day-to-day operations and resident concerns.
• Track project performance, deliverables, and quality assurance using internal systems and tools.
• Ensure compliance with client requirements and internal protocols.
• Perform other job-related duties as assigned.

Skills

Leadership

Operations management

Time management

Verbal communication

Written communication

MS Office

Team collaboration

Calm under pressure

24/7 availability

Driver's license

Tools

Excel

PowerPoint

Word

Outlook

Job description

The Workforce Group, a LEMOINE company, seeks experienced Shelter Managers to lead 24/7 emergency shelter operations across disaster response sites. Seasonal deployments may last several days to weeks, with rapid mobilization within 24–72 hours of activation.

You will supervise staff, ensure resident needs are met, and coordinate with partners to deliver safe, timely services. Ideal candidates bring leadership and operational experience, strong communication, and the ability to stay calm under