Emergency Services Operator - Represented/Tariff

Dow; Freeport (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee Stock Purchase Program

ERGs for inclusion

Total rewards program

Job summary

Diamond Infrastructure Solutions has an opportunity for an Emergency Services Operator (EMT / Firefighter) at the Texas Operations Site, located in Freeport TX. This role focuses on medical, fire, and hazmat responses, along with site security and safety initiatives.

We seek candidates with a High School Diploma or GED and Paramedic certification, able to work rotating 12-hour shifts and weekends. Current US driver’s license and work authorization in the United States are required.

Qualifications

• High School Diploma or GED required.
• TDSHS or National Registry Paramedic certification.
• Ability to work in inclement weather.
• Ability to work a rotating 12-hour shift, overtime, holidays, and weekends.
• Must have a current, valid US driver’s license.
• Must be able to work in the United States; no visa sponsorship available.

Responsibilities

• Perform all work activities in a safe team environment following procedures for safe operation.
• Respond to Site Emergency incidents/events.
• Medical, Fire, Hazmat, Security and Confined Space Rescue.
• Physical ability to lift hoses, climb ladders, operate firefighting equipment.
• Troubleshoot issues and complete required paperwork.
• Communicate effectively with internal and external stakeholders and document activities.

Skills

Emergency Response

Adaptability

Communication

Teamwork

Leadership

Administrative Skills

Microsoft Office

Education

High School Diploma or GED

Job description

About Diamond Infrastructure Solutions (website) Diamond Infrastructure Solutions is an infrastructure-focused company strategically located in the U.S. Gulf Coast – the heart of U.S. manufacturing. The company is comprised of ~2700 employees and contractors that are driven by a customer-first entrepreneurial mindset, offering expertise and turn-key services to more than 70 on-site and off-site customers across the U.S. Gulf Coast. The company is built upon the foundation of Dow's world-leading operational excellence to deliver best-in-class services and reliability. Our vision is to be the trusted leader in infrastructure—delivering reliable, sustainable, and cost-effective solutions that adapt to our customers' evolving needs. At Diamond Infrastructure Solutions, we empower growth across the U.S. Gulf Coast by providing strategic land access and dependable services. Backed by world-class assets, scale, and expertise, we help our partners optimize costs, accelerate their ambitions, and achieve lasting value through every project and partnership. Our People are the integral ingredient to our culture of employee ownership and excellence-driven core values.An unwavering focus on employee & asset safety and the generational impact to our environment & surrounding communities is critical.Together we will strategically deliver Focused Growth while positioning the organization to leverage industry megatrends for sustained success.

*This role is aligned to the Diamond Infrastructure Solutions ("Diamond Infra") company and will be seconded from Dow to Diamond Infrastructure Solutions until January 1, 2027. At that time, the role will become directly aligned to the Diamond Infrastructure Solutions Company.*

About this Role

Diamond Infrastructure Solutions has an opportunity for an Emergency Services Operator (EMT / Firefighter) at the Texas Operations Site, located in Freeport TX. Our Freeport location operates around the clock, every day of the year, including holidays. As an Emergency Services Operator, you will play a crucial role in ensuring the safety and well‑being of our team. Key responsibilities include responding to medical, fire, and hazmat emergencies. This role also provides site security, participates in safety training, drills, performs equipment inspections, and is expected to participate in site safety initiatives. We are looking for technically capable individuals who embrace change, adapt quickly, demonstrate sound decision‑making, and possess strong leadership skills. Our supportive team is dedicated to helping you grow and succeed. We welcome lifelong learners who are eager to contribute.

Responsibilities

• Perform all work activities in a safe team environment and follow operating discipline, procedures and practices to ensure a safe and efficient operation of assigned duties related to the function.
• Respond to Site Emergency incidents / events.
• Medical, Fire, Hazmat, Security and Confined Space Rescue
• Physical ability to lift hoses, climb ladders, multiple flights of stairs, bolt flanges, operate valves, fire pumps and other emergency equipment / vehicles as part of the job.
• Utilize troubleshooting skills to resolve deviations and problems and accurately complete all required paperwork.
• Effectively communicate with internal and external stakeholders to resolve all process issues.

Required Qualifications

• A minimum of a High School Diploma or GED is required.
• Texas Department of State Health Services (TDSHS) or National Registry Paramedic certification.
• Ability to work in inclement weather.
• Ability to work a rotating 12-hour shift, overtime, holidays, and weekends.
• Must have a current, valid US driver's license.
• A minimum requirement for this U.S. based position is the ability to work legally in the United States.
• No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

• Firefighter 1 certification.
• Industrial firefighting experience or process operator experience.
• Certification in confined space / high angle rescue.

Physical Requirements

• Must be able to do the following with or without a reasonable accommodation.
• Must be willing and able to work in such environments wearing safety equipment, such as earplugs, goggles, respirators, and steel-toed shoes.
• Must be willing and able to work in such environments with frequent standing, walking, bending, reaching, and lifting up to 50 pounds wearing full firefighting ppe or equivalent.
• Must be willing and able to work in such environments with tight or closed-in spaces.
• Must be willing and able to climb stairs/ladders and working high off the ground.

Skills

• Emergency Response - Knowledge of firefighting, EMS, Hazardous Materials, and Security best practices.
• Adaptability - Ability to embrace change, align with department and company goals, and help coach the team through changes.
• Positive Attitude/Influence - Ability to be punctual, reliable, respectful, and team-oriented in all interactions.
• Initiative - Ability to identify, take ownership, and drive improvements of work practices.
• Ability to proactively seek help and elevate to leadership when needed.
• Communication - Ability to speak clearly during both routine and emergency situations and to accurately and to thoroughly document activities and other communications as needed.
• Interpersonal Skills/Teamwork - Ability to collaborate effectively, share knowledge, and foster inclusive communication with team and stakeholders.
• Administrative & Organizational Skills – Ability to stay current on training, manage tasks effectively, communicate absences early, and handle competing priorities.
• Microsoft Applications – Proficiency in Microsoft applications, such as Word and Excel, and can learn new systems quickly.
• Leadership – inspire others and lead them through influence.

Additional Notes

No relocation assistance is available for this position.

Benefits – What Diamond Infrastructure Solutions offers you

We invest in you. Diamond Infrastructure Solutions invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing. Vibrant network of Employee Resource Groups (ERGs) designed to foster inclusion and belonging. With ten ERGs spanning diverse interests and identities, there’s a group for everyone. Employees are encouraged to join and actively participate. Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location). Student Debt Retirement Savings Match Program (U.S. only). Dow will take the value of monthly student debt payments and apply them as if they are contributions