Emergency Services Intake - Dispatcher Trainee, Telecommunicator Trainee

Emergency Telecommunicator Services; Isleta Pueblo (NM); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Zusammenfassung

Emergency Telecommunicator Services in Isleta, NM, offers Dispatcher Trainee and Telecommunicator Trainee programs. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency responses through classroom instruction, simulations, and supervised practice.

Training progresses with demonstrated skills, certifications, and employer standards. Roles may include nights, weekends, holidays, and overtime as required by training milestones and public safety needs.

Qualifikationen

• High school diploma or recognized equivalent commonly required.
• Trainee positions often for applicants without dispatch experience.

Aufgaben

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments and training milestones.
• Adhere to confidentiality, security, and professional conduct requirements.

Kenntnisse

Call-taking

Incident details gathering

Typing

CAD (computer-aided dispatch)

Geography/maps

Radio procedures

Unit-status monitoring

Observational training

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Dispatcher Trainee / Telecommunicator Trainee Opportunities in Isleta

Dispatcher Trainee and Telecommunicator Trainee positions provide a structured introduction to emergency communications work. Under the direction of qualified instructors and training personnel, trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Responsibilities increase as required skills are demonstrated. Independent assignments generally depend on successful completion of training, applicable certifications, and the employer’s performance standards.

Position Details

Duty Location: {airport_name}, Isleta, NM

Employer: The hiring public safety or communications agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Training may combine classroom instruction, simulations, and supervised console assignments. Training schedules and later operational shifts may include nights, weekends, holidays, and overtime.

What You May Do

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

General Conditions of Employment

• Meet the agency’s minimum age and employment eligibility requirements
• Successfully complete required background screening and hiring assessments
• Complete additional pre-employment evaluations when specified
• Attend required training and meet attendance standards
• Achieve required competencies and certifications within established deadlines
• Meet probationary requirements and operational performance standards

Work Environment and Physical Requirements

Trainees may work in classrooms and active communications centers using headsets, keyboards, and multiple displays. Supervised duties may include exposure to distressing calls. The official vacancy describes essential functions, training expectations, and accommodation procedures.

Benefits

• Eligible trainees may receive insurance coverage
• retirement benefits
• paid leave
• employer-provided training

Confirm trainee pay, benefits eligibility, and any advancement conditions in the official announcement.

Completion of training does not automatically guarantee promotion unless the employer states otherwise.