Emergency Services Dispatcher (Saturday - Sunday 7:00am - 3:00pm)

Erickson Senior Living; Dallas (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading senior living community as an Emergency Services Dispatcher, managing emergency and routine calls. You'll provide personalized service while ensuring safety and support for residents. Enjoy a culture of diversity and growth opportunities within a respected organization.

Benefits

Medical, dental and vision packages

PTO Plans

401k with company match

Onsite medical centers

30% discount on food and drinks

Growth Opportunities

Qualifications

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred.
• Ability to maintain composure and situational awareness while dealing calmly with emergencies.

Responsibilities

• Track all pertinent information during your shift.
• Monitor the Emergency Call System for independent living.
• Dispatch ambulance or 911 as needed.

Skills

Effective communication

Situational awareness

Education

Prior experience in 911 call-taking/dispatching

Job description

Emergency Services Dispatcher (Saturday - Sunday 7:00am - 3:00pm)

Join to apply for the Emergency Services Dispatcher (Saturday - Sunday 7:00am - 3:00pm) role at Erickson Senior Living

Emergency Services Dispatcher (Saturday - Sunday 7:00am - 3:00pm)

5 days ago Be among the first 25 applicants

Join to apply for the Emergency Services Dispatcher (Saturday - Sunday 7:00am - 3:00pm) role at Erickson Senior Living

Location:

Highland Springs by Erickson Senior Living

Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.

What We Offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
  
  

How You Will Make An Impact

• Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
• Monitor the Emergency Call System for independent living
• Track the status of residents involved in emergency situations
• Monitor Fire Alarm System
• Dispatch ambulance, private ambulances, or 911 as needed
  
  

What You Will Need

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
• Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
• Effective communication skills with residents, visitors, and staff at all levels
  
  

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Compensation: commensurate with experience, $18.00 - $21.00 per hour.

Highland Springs is a beautiful 89-acre continuing care retirement community in North Dallas, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Highland Springs helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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