Emergency Services Director - Full Time - First - Horizon West

Orlando Health; Orlando (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Orlando Health seeks an experienced Emergency Services leader to oversee day-to-day operations, ensuring quality patient flow and safe, compliant care. The role drives clinical nursing practice, budget management and staff development within a dynamic ED setting.

The position requires a BSN, RN license in Florida, and leadership experience, with MSN/DNP or a related graduate degree preferred. Competitive benefits and a collaborative culture are offered.

Qualifications

• Graduate of an approved school of nursing with a BSN required.
• MSN, DNP or BSN with graduate degree in business or health field preferred.

Responsibilities

• Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with standards of care and regulatory bodies.
• Plans and coordinates quality and service activities in the department and oversees safety culture.
• Promotes a healthy work environment by fostering growth, challenge and development.
• Analyzes and maintains an effective nursing delivery model that meets patient/family needs and outcomes.
• Participates in planning and implementing new technologies, procedures and services to support daily operations.
• Assures development and evaluation of evidence-based nursing practice aligned with standards.
• Develops and introduces approved standards and guidelines for emergency service programs.
• Embraces and promotes effective change; serves as liaison to nursing administration.
• Supports team involvement in professional and organizational activities.
• Demonstrates knowledge of EMTALA and related regulatory requirements.
• Manages department budget to respond cost-effectively to patient and team needs.

Skills

Leadership

Budget management

Regulatory compliance

Quality improvement

Staff coaching

Communication

Education

Bachelor of Science in Nursing (BSN)

MSN or DNP or BSN with graduate degree in Business/health

Job description

Summary

Responsible for the overall day-to-day operations of emergency services to ensure delivery of quality service and optimal patient flow.

Essential Functions

• Evaluates the environment and makes recommendations to ensure optimal patient comfort, safety, and compliance with various standards of care, regulatory and governing bodies (i.e., OSHA, JCAHO, infection control, risk management)


• Plans and coordinates quality and service activities in the department and is responsible for the overall culture of safety within the department


• Promotes a satisfied, healthy work environment for the workforce by establishing a climate of growth, challenge and development


• Analyzes, develops and maintains an effective and efficient nursing delivery model that reflects patient and family needs, ultimately achieving desired outcomes


• Participates in the planning and implementation of new technologies, procedures, services to support day-to-day operations


• Assures development, implementation and evaluation of evidenced based, quality clinical nursing practice consistent with nursing research, organizational and national practice standards


• Develops and introduces approved standards and guidelines for emergency service programs


• Embraces, communicates and promotes effective change


• Serves as a liaison to nursing administration for team members


• Facilitates and supports team member involvement in professional and organizational activities


• Demonstrates high level knowledge of Emergency Medical Treatment and Labor Act (EMTALA) laws


• Develops and manages department budget to respond in a cost-effective manner to changing patient and team member requirements. Applies key financial principles and organizational financial targets to departmental projects/budgets


• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling


• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.


• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

• Knowledge of risk management concepts


• Participates in Process Improvement activities


• Able to interpret the appropriate information needed to identify each patient’s requirements relative to their age specific needs and to provide nursing care needed as described in the unit/department’s policies and procedures

Qualifications

Education/Training

• Graduate of an approved school of nursing with a Bachelor of Science in Nursing (BSN) required.


• Master of Science in Nursing (MSN), Doctor of Nursing Practice (DNP), or Bachelor of Science in Nursing (BSN) with Graduate degree in Business or health-related field preferred .

Licensure/Certification

• Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).


• Current Basic Life Support (BLS) certification.


• Advanced Cardiovascular Life Support (ACLS) Pediatric Advanced Life Support (PALS) * Neonatal Advanced Life Support (NALS) Trauma Nurse Core Course (TNCC)

Experience

Three (3) years of experience as a registered nurse in the emergency department setting and one (1) year nursing leadership experience.