Emergency Services Coordinator

County of Riverside; California (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

County of Riverside's Emergency Management Department seeks an Emergency Services Coordinator to monitor and improve alert and warning systems, coordinate communications, and lead training for staff and the public.

These journey-level roles require a bachelor's degree and a year in emergency management; strong organizational and public speaking skills are essential; candidates with FEMA IS-247a, PER-304, G290-291 are encouraged.

Qualifications

• Bachelor's degree required; related fields preferred.
• One year in an emergency management environment with program coordination experience.
• Valid California Driver's License or ability to obtain one.

Responsibilities

• Plan, develop, and coordinate multi-hazard emergency response.
• Develop and maintain SEMS/NIMS-aligned plans; review laws and regulations.
• Coordinate resource needs and interagency actions during incidents.
• Activate Emergency Operations Center facilities and support teams.
• Design and conduct emergency management exercises and trainings.
• Prepare reports for state/federal reimbursement applications.
• Assist in budget administration and inventory control.
• Participate in Emergency Committees and interagency coordination.

Skills

Emergency management

Public speaking

Communication

MS Word

MS Excel

MS Teams

Education

Bachelor's degree in Emergency Management, Public/Business Administration, Environmental Sciences, Communications, or related field

Tools

IPAWS

IS-247a IPAWS

PER-304 Social Media

Job description

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

About The Position

The Emergency Management Department (EMD) seeks to fill multiple Emergency Services Coordinator positions with the primary need in Riverside. The incumbent will be responsible to monitor, evaluate, develop, and implement Alert and Warning systems (WEA, IPAWS, EAS, TIS, etc.), public alert systems, and internal communication protocols; coordinate and maintain unified and effective communication strategies with stakeholders during emergencies; manage and oversee the emergency communications infrastructure (equipment and systems); recommend solutions for emergency and disaster preparedness; write and maintain emergency plans; develop and deliver training programs for staff and the public; develop and disseminate emergency communication information and materials to the public; remain current on latest technologies, best practices, and regulatory requirements; provide critical and decisive emergency management direction to EMD staff, allied agencies, departments, and partners, serving as an EMD duty officer, and performing other related duties as required Candidates with planning, managing and monitoring Federal Grants experience are highly desired.

The department seeks an Emergency Services Coordinator with experience in emergency management or working directly with Alert and Warning; as well as a public safety background; excellent organization, communication, and public speaking skills; proficient with computers with the ability to troubleshoot, and expertise in Microsoft Word, Excel, Outlook, and Teams.

Additionally, it is recommended that competitive candidates possess FEMA certifications, including, but not limited to: IS-247a: IPAWS Alerting Authority Online Training; PER-304: Social Media for Natural Disaster Response and Recovery; G290-291: Basic PIO and JIC-JIS; L0388: Advanced Public Information Officer; and L-402: Liaison Officer.

The Emergency Services Coordinator is a journey level classification and reports to an appropriate supervisory or manager level position. Incumbents perform a variety of functions related to emergency services planning and development, resource identification, interagency response coordination, incident assessment, and public education. The Emergency Services Coordinator class is distinguished from the Emergency Management Program Supervisor in that the latter provides full supervisory oversight.

Review job requirements carefully

Meet the Team!

The Riverside County Emergency Management Department (EMD ) is a public safety department that includes the Business & Finance Division (BFD), the Emergency Planning Division (EPD), the Riverside County Emergency Medical Services Agency (REMSA), the Emergency Services Division (ESD) and the Reporting, Analytics, and Data Unit (RAD). EMD coordinates emergency management and emergency medical services in order to mitigate, prevent, prepare for, respond to, and recover from emergencies and disasters.

Examples Of Essential Duties

• Plan, develop, and coordinate response to multi-hazard emergency or disaster conditions involving earthquakes, major fire/wildfires, hazardous materials, nuclear incidents, imminent/actual flooding, imminent/actual dam failures, and transportation networks.
• Develop, implement, and maintain program elements for multiple County emergency management plans in accordance with the Standardized Emergency Management System (SEMS) and the National Incident Management Systems (NIMS); review and evaluate local, state, and federal laws and regulations as they relate to disaster and emergency response program elements.
• Research, analyze, develop, and coordinate emergency preparedness procedures, response and recover plans and resources for all County unincorporated areas, individual cities on a contract basis or assigned division of responsibility; confer with various public, private and nonprofit agencies and officials to identify human and material resource needs and to formulate plans for resource mobilization during an emergency, including considerations for special accommodations (e.g., English language proficiency, individuals with disabilities, children, and the elderly, etc.)
• Plan, maintain, and coordinate the activation of Emergency Operations Center facilities, equipment and associated functional annexes in accordance with state and federal requirements; coordinate and provide support to fire and hazardous materials response teams; provide technical supervision over emergency response volunteers.
• Design and conduct emergency management exercises; provide instruction and guidance at emergency management exercise and assist event participants; evaluate effectiveness and efficiency of exercise and event responses; conduct tests of telecommunications, radiological, and other emergency operations equipment.
• Receive training in specialized technical fields; develop and conduct in-service programs for emergency response personnel; present public education demonstrations in areas of expertise and/or certification; compile, develop, and prepare instructional materials for emergency response training and public education and coordinate ongoing public education programs.
• Compile documentation necessary to prepare detailed reports for applications to state and federal emergency management agencies for reimbursement and financial assistance needed to recover from declared disasters.
• Assist in providing information and recommendations in the development, administration and monitoring of the emergency services budget; oversee expenditures and maintain emergency services inventory control; coordinate fixed asset design, purchase and installation in support of emergency management services and programs.
• Participate in the management and support of designated Emergency Committees.

Minimum Qualifications

Education:

Graduation from an accredited college or university with a bachelor's degree, preferably with major coursework in emergency management, public or business administration, environmental sciences, communications, urban studies, or a related field to the assignment. (Additional qualifying experience may be substituted for the required education on a basis of one year of full-time experience equaling 30 semester or 45 quarter units of the required education.) ** Proof of education must be uploaded with application.**

Experience:

One year in an emergency management environment, which included primary responsibility for program coordination, project management or planning, analyzing, and recommending solutions for emergency and disaster preparedness, response, and recovery. **Application/detailed resume should reflect applicable experience as listed above.**

Other Requirements

License:

Possession of a valid California Driver's License.

Schedule:

Work extended periods, nights, weekends, holidays, and be available to work overtime as needed. The schedule will be 9/80 and may be scheduled on call rotations where the candidate will be required to immediately answer calls and perform alert and warning duties without delay.

Knowledge of:

The principles of planning, developing, and coordinating emergency management services; the techniques of emergency response and recovery; interrelationships, responsibilities, goals, and functions of local, state, and federal government in planning and implementing emergency management services; emergency communications and computer systems/applications; techniques of training and public speaking; public relations.

Ability to:

Anticipate, analyze, and evaluate potential disaster problems; understand and apply local, state, and federal rules, regulations, and directives governing disaster/ emergency preparedness; establish and maintain effective working relationships with a variety of agencies, organizations, and individuals; elicit the cooperation and support of County and city personnel and volunteers; prepare comprehensive reports and plans involving detail and coordination; communicate effectively in verbal and written form.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment

Please contact Andrea Evans at [e-mail] or 951-955-3572. Please allow 1-2 business days for a response to general inquiries.

Veteran's Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Work Location and Telework

In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.