Job Summary:
As the leader of the health care team, provides professional nursing care, utilizing the nursing process in accordance with established standards of care, policies, and procedures. Demonstrates performance consistent with the Medical Center Vision, Mission, and Strategic Plan of the organization. Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect.
Essential Responsibilities:
- The Registered Nurse demonstrates proficiency by exhibiting the following skills, competencies, and behaviors:
- Leadership:
- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable laws.
- Serves as a leader of the health care team; delegates tasks appropriately, and demonstrates accountability.
- Understands own and team members' scope of practice and escalates issues as appropriate.
- Demonstrates professional, supportive behavior.
- Champions new ideas.
- Leads and directs others through the change process.
- Utilizes effective communication strategies including chain of command and issue escalation.
- Participates in problem identification and resolution.
- Mentors, orients, and coaches others in unit operations and patient care activities.
- Shares responsibility and authority with subordinates and holds them accountable for performance.
- Problem-solves collaboratively with other departments for member issue resolution.
- Prioritizes, delegates, and supervises work assignments appropriately to ensure patient care completion.
- Complies with regulatory requirements, policies, procedures, and standards of practice.
- Nursing Process:
- Develops and/or contributes to individualized care plans reflecting assessment, planning, implementation, and evaluation.
- Ensures multidisciplinary planning, consultation, and education are included.
- Adapts care plans based on ongoing patient assessment and progress.
- Ensures care meets standards of practice and includes effective discharge planning and patient education.
- Ensures patient safety, pain management, and comfort, addressing anxieties and understanding medication instructions.
- Patient Care Experience:
- Practices customer service standards; promptly responds to patient needs and requests.
- Makes appropriate referrals and facilitates resource utilization.
- Maintains patient confidentiality and ensures a clean, functional work environment.
- Treats families with courtesy, respect, kindness, and compassion.
- Actively listens and takes responsibility for meeting patient and family needs, providing clear information and exceeding expectations.
- Team Commitment:
- Acts as an effective, flexible, cooperative team member.
- Constructively manages conflict and accepts feedback.
- Serves as a resource, preceptor, and mentor to team members and students.
- Participates in professional development and unit learning needs assessment.
- Reports promptly, supports collaborative environment, and adheres to attendance policies.
- Fiscal Responsibility:
- Minimizes overtime, identifies system improvements, and utilizes resources effectively.