Emergency Roadside Tow Driver — Hero of the Highway

HWS LLC; Gaithersburg (MD); On-site; USD 25,000 - 36,000; Full time

Job summary

HWS LLC is seeking a dedicated tow truck operator to provide emergency roadside assistance, accident recovery, and abandoned vehicle services in a fast-paced environment. You will deliver professional service, maintain trucks and equipment, and complete all required documentation promptly.

The role emphasizes safety, reliability, and strong communication with customers, dispatch, and management, with after-hours availability and adherence to DOT standards.

Qualifications

• Valid driver's license and ability to meet company insurance, DOT driving requirements.
• Ability to respond to after-hours calls within required response times.
• Professional appearance and conduct.

Responsibilities

• Provide safe towing and recovery services and emergency roadside assistance.
• Complete service tickets and documentation accurately and on time.
• Maintain trucks and equipment per company standards and reports.
• Collaborate with dispatch and management to support efficient operations.
• Attend meetings, training sessions, and safety briefings as required.

Skills

English proficiency

Customer service

Safety awareness

Communication

Job description

HWS LLC is seeking a dedicated tow truck operator to provide emergency roadside assistance, accident recovery, and abandoned vehicle services in a fast-paced environment. You will deliver professional service, maintain trucks and equipment, and complete all required documentation promptly.

The role emphasizes safety, reliability, and strong communication with customers, dispatch, and management, with after-hours availability and adherence to DOT standards.