Emergency Restoration Technician — Training, Certifications & Growth

Neighborly Company and its affiliates; Virginia; Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health Reimbursement

Job summary

Rainbow Restoration is seeking a Restoration Technician Apprentice to assist in restoring homes and properties damaged by fire, water, smoke, or mold. You will learn how to follow established procedures, use PPE, and operate restoration equipment while supporting customers during challenging times.

You will gain hands-on experience with hands-on tools, documentation processes, and teamwork in a fast-paced environment.

Qualifications

• Strong customer service mindset with empathy for homeowners and tenants.
• Attention to detail to document losses accurately and ensure quality workmanship.
• Team-oriented approach and willingness to support colleagues on jobs.
• Positive, proactive attitude and reliability on site.
• Comfort using hand and power tools during restoration projects.

Responsibilities

• Follow remediation and restoration procedures using appropriate equipment and PPE.
• Help maintain company equipment and tools.
• Collect and record detailed documentation about the job (photos, notes, videos).
• Communicate with property owners with empathy for their loss.
• Conduct minor demolition as part of restoration work.

Skills

Customer service

Empathy

Attention to detail

Team player

Positive attitude

Hand tools

Power tools

Tools

Hand tools

Power tools

Job description

Rainbow Restoration is seeking a Restoration Technician Apprentice to assist in restoring homes and properties damaged by fire, water, smoke, or mold. You will learn how to follow established procedures, use PPE, and operate restoration equipment while supporting customers during challenging times.

You will gain hands-on experience with hands-on tools, documentation processes, and teamwork in a fast-paced environment.