Emergency Restoration Crew Lead

A.J.S. of Des Moines, Inc.; Hiawatha (IA); On-site; USD 27,552 - 38,572; Full time

Job summary

ServiceMaster by Rice is seeking a Crew Chief in Iowa to oversee restoration projects, direct on-site crews, and ensure safety and efficiency. The role covers water and fire restoration, mold remediation, and cleaning across residential and commercial sites.

The Crew Chief will coordinate with management, provide loss estimates, and communicate progress to customers while ensuring timely project completion and high customer satisfaction.

Qualifications

• High School diploma or GED required.
• Knowledge in restoration, mold remediation, cleaning techniques; certifications a plus.
• People and project management experience.
• Excellent communication and organizational skills.
• Ability to sketch space, take measurements, calculate charges.
• Dependable and flexible for emergency/disaster services.
• Commitment to personal and professional development.
• Valid driver’s license.

Responsibilities

• Manage projects, production crew, and schedule.
• Provide estimates for loss and restoration services.
• Communicate with crew, management, and owners.
• Ensure safety and professional conduct on site.
• Drive company vehicle safely.
• Meet customer expectations and deadlines.
• Provide project status to customers and address questions.
• Escalate issues to Management when needed.

Skills

People management

Project management

Communication

Organizational skills

Measurements

Billing charges

Flexible

Driver's license

Education

High School diploma or GED

Job description

ServiceMaster by Rice is seeking a Crew Chief in Iowa to oversee restoration projects, direct on-site crews, and ensure safety and efficiency. The role covers water and fire restoration, mold remediation, and cleaning across residential and commercial sites.

The Crew Chief will coordinate with management, provide loss estimates, and communicate progress to customers while ensuring timely project completion and high customer satisfaction.