Emergency Response Team Agent

Crisis24; Washington (District of Columbia); On-site; USD 75,000 - 125,000; Full time

Job summary

Crisis24, a global security provider, seeks experienced professionals forExecutive Protection roles in Washington, DC. You will deliver a high-visibility security presence for executives and staff while actively responding to threats and emergencies on-site.

Responsibilities include monitoring security infrastructure, producing incident reports, and supporting protective operations such as secure transport and advance walkthroughs.

Qualifications

• Experience in Executive Protection or close protection roles.
• Strong understanding of security protocols and incident response.
• Ability to operate under pressure and maintain client confidentiality.

Responsibilities

• Provide executive protection and a visible security presence for executives and staff.
• Respond to security threats and emergencies as a first responder for clients on-site.
• Monitor security systems, including access control, cameras, and locks.
• Prepare timely, detailed incident reports and liaise with leadership.
• Support protective field operations, including walkthroughs and secure transport.
• Enforce company policies on access and sensitive areas with professionalism.
• Follow crisis protocols during emergencies to protect stakeholders.
• Conduct area sweeps and live surveillance monitoring.
• Coordinate with visiting security teams and facilities to ensure seamless operations.

Skills

Executive Protection

Emergency Response Teams (ERT)

Protective Security Detail (PSD)

Residential Security Teams (RST)

Education

High School Diploma or GED

Tools

DC SPO Guard Card

Armed Guard Card

DC CCW

LEOSA/HR218

Job description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at https://www.crisis24.com/careers

YOUR MISSION

Responsibilities

• Executive Protection & Presence: Provide a visible, reassuring security presence for executives and staff, while delivering exceptional customer service.
• Threat Response: Act as a first responder to security threats, including active shooter scenarios, within the client’s office suite.
• Security Systems Oversight: Monitor and inspect physical security infrastructure; locks, cameras, access control systems to ensure operational integrity.
• Incident Reporting: Produce detailed, timely reports on security incidents and maintain clear communication with GSPS leadership.
• Advance & Support Operations: Assist protective agents in field operations, including advanced walkthroughs, secure transportation, and body coverage.
• Protocol Enforcement: Enforce company policies regarding access, photography, and sensitive areas with professionalism and authority.
• Emergency Protocol Execution: Follow GSPS protocols during emergencies, prioritizing the safety of executives, staff, and guests.
• Area Sweeps & Surveillance: Conduct regular security sweeps and live monitoring of surveillance systems.
• Team Integration: Collaborate with visiting security teams and facilities management to ensure seamless protective operations.

What You Bring

Experience: Executive Protection, Emergency Response Teams (ERT), Protective Security Detail (PSD), or Residential Security Teams (RST)

Preferred Qualifications

• Prior military, law enforcement, or ERT experience
• Prior SOF, SWAT, or Extensive EP experience
• 5 - 10 years in Executive Protection/Corporate Security
• Specialized training in crisis management, emergency medicine, or incident response
• LEOSA/HR 218 or multi-state CCW permit as well as DC CCW
• Basic Life Support (AHA); CPR certification
• EMT license strongly considered, but not required
• Familiarity with Corporate and/or Residential Security Technologies, Tools and Processes

Certifications & Credentials

• DC SPO Guard Card and Armed Guard Card, DC CCW Required
• LEOSA/HR218 and or DC CCW Required
• U.S. Passport & Driver’s License
• High School Diploma or GED
• Completion of Executive Protection preferred
• Ability to complete and pass a pre-hire Physical Readiness Test (PRT)
• Meet-and-Greet evaluation (dependent on client/location)
• Background Investigation & Random Drug Screening

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.