Emergency Response Dispatch - Police/Fire/EMS Dispatcher

Regional 911 Intake Solutions; Point Pleasant Beach (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

Regional 911 Intake Solutions in Point Pleasant, NJ seeks Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS. In a combined communications environment, you will process calls and assign radio resources for multiple disciplines.

You must communicate clearly, adapt to changing priorities, and follow established protocols while working within authority bands. Overtime, night and weekend scheduling may be required as part of rotating shifts.

Qualifications

• High school diploma or equivalent required.
• Public safety credentials may be required depending on assignment.
• Cross-training opportunities vary by agency.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and hazards
• Prioritize and route calls using approved procedures
• Dispatch units according to response plans
• Coordinate incidents needing multiple services
• Monitor radio traffic and unit availability
• Maintain incident records and assist interagency communications

Skills

Multitasking

Effective communication

Decision making

Stress management

Education

High school diploma

Job description

Police/Fire/EMS Dispatcher Opportunities in Point Pleasant

Police/Fire/EMS Dispatchers help coordinate emergency responses across law enforcement, fire services, and emergency medical services. In a combined communications environment, they may process calls and manage radio assignments for several response disciplines.

The role requires an understanding of different response procedures and resource needs. Dispatchers must communicate clearly, recognize changing priorities, and coordinate assistance while staying within their training and assigned authority.

Position Details

Duty Location: {airport_name}, Point Pleasant, PA

Employer: The hiring consolidated dispatch or public safety agency identified in the official vacancy

Pay: {salary_min}–{salary_max} per year

Schedule: {work_schedule}

Appointment Type: {appointment_type}

Who May Apply: {who_may_apply}

Application Deadline: {closing_date}

Combined dispatch centers commonly operate every day of the year. Employees may rotate between assignments and work nights, weekends, holidays, and required overtime.

What You May Do

• Process requests involving police, fire, rescue, and medical assistance


• Verify locations, incident details, and immediate hazards


• Apply discipline-specific procedures to prioritize and route calls


• Dispatch appropriate units according to approved response plans


• Coordinate incidents requiring more than one emergency service


• Monitor radio traffic, unit availability, and requests for assistance


• Provide approved caller instructions when trained and authorized


• Maintain incident records and support interagency communications

Experience and Education Requirements

A high school diploma or recognized equivalent is commonly required. Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.

Applicants may need public safety telecommunicator, emergency medical dispatch, fire dispatch, or police dispatch credentials depending on the assignment. Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

General Conditions of Employment

• Meet agency-specific age and employment eligibility requirements


• Complete the required background investigation and hiring assessments


• Pass additional pre-employment screening when specified


• Successfully complete training for each assigned dispatch discipline


• Maintain required certifications and authorized information-system access


• Follow confidentiality requirements and emergency staffing procedures

Work Environment and Physical Requirements

This position typically involves prolonged workstation duties, headset use, keyboard entry, and monitoring multiple communication channels. Employees may manage simultaneous incidents and hear distressing information. Review the vacancy for essential functions and available accommodations.

Benefits

• Eligible employees may receive medical coverage


• dental coverage


• vision coverage


• retirement benefits


• paid leave


• employee-assistance resources


• continuing education


• Shift differentials, certification incentives, and other provisions vary by employer and position

Start preparing for Police/Fire/EMS Dispatcher opportunities in Point Pleasant.