Emergency Response Coordinator - Unlimited Earnings Potential

ServiceMaster Clean of Fraser Valley; Maryland; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k) with match

Medical insurance

Dental insurance

Vision insurance

Generous PTO

Training and development

Bi-weekly car allowance

Job summary

SERVPRO Team Wall is seeking an Emergency Response Coordinator to support homeowners and businesses after property emergencies. You will respond to leads, coordinate mitigation and reconstruction, and guide clients through next steps with empathy in stressful times.

The role emphasizes after-hours availability, on-site client meetings, and building strong relationships. Base salary is $60,000 with an uncapped commission plan and total earnings over $100,000 potential.

Qualifications

• Strong sales, closing and relationship-building skills.
• Ability to support time-sensitive customer needs, including evenings, weekends, and holidays.
• High self-motivation, resilience and a proactive mindset.
• Experience in restoration, construction, insurance, or emergency services sales (preferred).

Responsibilities

• Arrive quickly to fire, water, or storm-related losses to consult with impacted property owners.
• Build relationships with homeowners, property managers, and decision-makers.
• Maintain daily readiness, including call-to-action planning and care kit preparation.
• Meet or exceed weekly sales activity and meeting goals.
• Conduct ongoing prospecting and territory research to identify new opportunities.
• Represent SERVPRO Team Wall professionally across all customer interactions.
• Complete additional responsibilities as assigned by the VP of Disaster Recovery and Emergency Response.

Skills

Sales

Closing skills

Relationship-building

Resilience

Self-motivation

Time management

Job description

SERVPRO Team Wall is seeking an Emergency Response Coordinator to support homeowners and businesses after property emergencies. You will respond to leads, coordinate mitigation and reconstruction, and guide clients through next steps with empathy in stressful times.

The role emphasizes after-hours availability, on-site client meetings, and building strong relationships. Base salary is $60,000 with an uncapped commission plan and total earnings over $100,000 potential.