Emergency Rep I

cincinnatichildrens; Cincinnati (OH); On-site; USD 25,000 - 30,000; Part time

Job summary

Cincinnati Children's is seeking an ER Registration staff member for the Burnet Campus, Night shift. This part-time role (0.6 FTE, 24 hours per week) supports Revenue Cycle, Health Information Management, and Regulatory teams by accurately entering data and processing patient information.

The position requires a high school diploma, 1+ year experience, and focuses on patient safety, confidentiality, and efficient front-desk operations, with pay starting between $17.80 and $21.51 per hour, plus

Qualifications

• High school diploma or equivalent.
• 1+ years of work experience in a related job discipline.

Responsibilities

• Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system.
• Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).
• Ensures patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.
• Responds to communication systems/patient alarms and executes with a sense of urgency, maintaining a safe, accessible environment for patients, families, visitors, and staff.
• Maintains confidentiality and protects patient/family personal medical and financial information at all times during collection, use and storage.

Education

High school diploma or equivalent

Job description

Primary Location

Burnet Campus Department

ER Registration Shift

Night (United States of America) Schedule

Part time Weekly Hours

24 FTE

0.6 Employee Status

Regular

*Expected Starting Pay Range

$17.80 - $21.51 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

JOB RESPONSIBILITIES

Systems & Process - Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.

Compliance - Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH).

Safety - Ensures patient safety by identifying the correct patient. identifying special needs, and preparing isolation precautions for patients who have Infectious Disease indicators.

Patient Responsibility - Responds to communication systems/patient alarms and executes with a sense of urgency. Ensures that within the division, all areas are organized and present a safe, accessible, effective, and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at front desk and on the unit. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows up to ensure completion. Collaborates with clinical, admitting information systems, and environmental services staff to coordinate efficient patient flow. Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration and documentation for admission, scheduling, discharge, and short stay. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.

Patient Information - Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.

JOB QUALIFICATIONS

High school diploma or equivalent

1+ years of work experience in a related job discipline

About Us

At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's.

• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America's Best Large Employers (2025) , America's Best Employers for New Grads (2025)
• One of the nation's America's Most Innovative Companies as noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us.

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability