Emergency Police Dispatcher – Shift Work

Public Safety Dispatch Network; Waterford Charter Township (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Waterford, Michigan, is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests, maintaining clear communications with officers, and coordinating with agencies. The role may combine call taking, radio dispatch, and records duties depending on the agency.

Applicants should have a high school diploma, good typing, and strong verbal communication.

Qualifications

• High school diploma or recognized equivalent; entry-level vacancies may provide training.
• Experienced roles may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing accuracy

Radio communication

Multitasking

Attention to detail

Education

High School Diploma

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Waterford, Michigan, is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests, maintaining clear communications with officers, and coordinating with agencies. The role may combine call taking, radio dispatch, and records duties depending on the agency.

Applicants should have a high school diploma, good typing, and strong verbal communication.