Emergency Police Dispatcher — 24/7 Critical Communications

Public Safety Dispatch Network; Sterling Heights (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network in Sterling Heights, MI is seeking qualified Police Dispatchers to support law enforcement operations by receiving requests and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

You will document incident locations, suspects, vehicle details, and hazards, assign calls to officers, monitor radio traffic, and relay updates.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Access to criminal justice information systems may require additional screening and security training.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Sterling Heights, MI is seeking qualified Police Dispatchers to support law enforcement operations by receiving requests and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

You will document incident locations, suspects, vehicle details, and hazards, assign calls to officers, monitor radio traffic, and relay updates.