Emergency Police Dispatcher: Real-Time Ops & Support

Regional 911 Intake Solutions; Waldron (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance

Job summary

Regional 911 Intake Solutions in Waldron, MI is seeking Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers. This role supports law enforcement operations from a central communications center.

Dispatchers may work nights, weekends, holidays, and overtime; requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training is provided by the agency.

Qualifications

• Typing accurately and quickly in a high-stress environment.
• Ability to listen to and interpret radio transmissions clearly.
• Learn jurisdictional geography and access criminal justice information systems if required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Radio communication

Clear spoken communication

Attention to detail

Education

High school diploma or GED

Job description

Regional 911 Intake Solutions in Waldron, MI is seeking Police Dispatchers to receive emergency and nonemergency requests, document details, and coordinate with officers. This role supports law enforcement operations from a central communications center.

Dispatchers may work nights, weekends, holidays, and overtime; requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training is provided by the agency.