Emergency Police Dispatcher — Real-Time Communications

Regional 911 Intake Solutions; Omena (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Pension/retirement plans

Paid leave

Education resources

Job summary

The Regional 911 Intake Solutions in Omena, MI, seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document incident details, and coordinate with officers and nearby agencies to ensure timely responses.

This role demands accuracy, strong typing, clear radio communication, and the ability to work under pressure. Shifts may include nights and weekends; training and strict confidentiality are required.

Qualifications

• High school diploma or equivalent required.
• Ability to type accurately and communicate clearly by radio.
• Learn jurisdictional geography and operate CJIS or similar systems.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after training
• Coordinate with neighboring agencies and other emergency services
• Maintain incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Geography knowledge

Education

High school diploma

Tools

Criminal justice information systems

Job description

The Regional 911 Intake Solutions in Omena, MI, seeks Police Dispatcher opportunities. Dispatchers receive emergency and nonemergency requests, document incident details, and coordinate with officers and nearby agencies to ensure timely responses.

This role demands accuracy, strong typing, clear radio communication, and the ability to work under pressure. Shifts may include nights and weekends; training and strict confidentiality are required.