Emergency Police Dispatcher: Rapid Response & Communications

Regional 911 Intake Solutions; Town of Castile (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers in Castile, NY to receive emergency and non-emergency calls, document details, and dispatch officers. The role involves monitoring radio traffic, updating incidents, and coordinating with neighboring agencies. A high school diploma is commonly required; training is provided.

Strong typing and clear radio communication are essential. Work includes night/weekend shifts, with overtime as needed, and potential exposure to high-stress

Qualifications

• High school diploma or equivalent commonly required; training provided for entry level.
• Must type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Conduct records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Clear communication

Multitasking

Radio procedures

Education

High School Diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers in Castile, NY to receive emergency and non-emergency calls, document details, and dispatch officers. The role involves monitoring radio traffic, updating incidents, and coordinating with neighboring agencies. A high school diploma is commonly required; training is provided.

Strong typing and clear radio communication are essential. Work includes night/weekend shifts, with overtime as needed, and potential exposure to high-stress