Emergency Police Dispatcher - Critical, Rapid Response

Regional 911 Intake Solutions; Mound (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions in Mound, MN is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include telephone call taking, radio dispatch, and records-system duties.

Dispatchers work to ensure accurate locations, descriptions, safety information, and timely updates for officers, with shifts that may include nights, weekends, holidays, and overtime depending on staffing needs.

Qualifications

• High school diploma or recognized equivalent. Training may be provided for entry-level; prior dispatch experience preferred.
• Ability to type accurately, understand spoken information, and communicate clearly by radio.
• Access to certain information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Clear communication

Geography knowledge

Education

High school diploma

Job description

Regional 911 Intake Solutions in Mound, MN is seeking Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may include telephone call taking, radio dispatch, and records-system duties.

Dispatchers work to ensure accurate locations, descriptions, safety information, and timely updates for officers, with shifts that may include nights, weekends, holidays, and overtime depending on staffing needs.