Emergency Police Dispatcher: Critical Officer Support

Public Safety Dispatch Network; Mahopac (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

Public Safety Dispatch Network in Mahopac, NY seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive by providing accurate locations, descriptions, and safety information, with shifts including nights, weekends, and overtime as needed.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Mahopac, NY seeks Police Dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and records-system duties.

Dispatchers help officers understand what is happening before they arrive by providing accurate locations, descriptions, and safety information, with shifts including nights, weekends, and overtime as needed.