Emergency Police Dispatcher: Critical Communications Role

Public Safety Dispatch Network; Hamilton (TX); On-site; USD 42,000 - 70,000; Full time

Job summary

Rice Police Department is seeking police dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may handle telephone call taking, radio dispatch, and records-system duties as assigned.

The role emphasizes accurate location reporting, safety information, and timely updates to officers in the field, with potential for night and weekend shifts depending on staffing and needs.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training.
• Experienced classifications may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

Rice Police Department is seeking police dispatchers to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Dispatchers may handle telephone call taking, radio dispatch, and records-system duties as assigned.

The role emphasizes accurate location reporting, safety information, and timely updates to officers in the field, with potential for night and weekend shifts depending on staffing and needs.