Emergency Police Dispatcher - Critical Communications Pro

Regional 911 Intake Solutions; Charleston (WV); On-site; USD 38,000 - 62,000; Full time

Job summary

Regional 911 Intake Solutions in Charleston, WV seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties include accurate location reporting, radio communications, and records handling.

Candidates should have a high school diploma, strong typing skills, and the ability to multitask under pressure. Training may be provided for entry-level or specific certifications as required by the agency.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, and communicate clearly by radio.
• Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Charleston, WV seeks Police Dispatcher to support law enforcement operations by receiving requests for assistance and maintaining reliable communication with officers. Duties include accurate location reporting, radio communications, and records handling.

Candidates should have a high school diploma, strong typing skills, and the ability to multitask under pressure. Training may be provided for entry-level or specific certifications as required by the agency.