Emergency Police Dispatcher: Critical Communications

Regional 911 Intake Solutions; Wheeling (WV); On-site; USD 35,000 - 52,000; Full time

Job summary

Regional 911 Intake Solutions in Wheeling, WV, seeks police dispatchers to receive requests for assistance, document incident details, and coordinate with officers. You may work nights, weekends, holidays, and overtime based on staffing and needs.

A high school diploma or GED is commonly required; on‑the‑job training may be provided. Strong typing, clear radio communication, and learning jurisdiction geography are essential for success.

Qualifications

• Minimum high school diploma or equivalent; some agencies offer training.
• Requires accurate typing, clear radio communication, and strong listening skills.
• CJIS or security screening may be required.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Geography knowledge

CJIS familiarity

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions in Wheeling, WV, seeks police dispatchers to receive requests for assistance, document incident details, and coordinate with officers. You may work nights, weekends, holidays, and overtime based on staffing and needs.

A high school diploma or GED is commonly required; on‑the‑job training may be provided. Strong typing, clear radio communication, and learning jurisdiction geography are essential for success.