Emergency Police Dispatcher: Critical Communications

Regional 911 Intake Solutions; Oswego Township (IL); On-site; USD 42,000 - 65,000; Full time

Job summary

Oswego, IL is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, coordinating with officers, and maintaining critical incident records. The role may include telephone call taking, radio dispatch, and records-system duties, with shifts including nights, weekends, and overtime as needed.

Candidates typically need a high school diploma or equivalent. Strong typing, clear communication, and the ability to learn jurisdictional geography are

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced postings may require prior police dispatch work and applicable certifications.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Education

High school diploma or equivalent commonly required

Police dispatch experience and certifications (preferred)

Job description

Oswego, IL is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, coordinating with officers, and maintaining critical incident records. The role may include telephone call taking, radio dispatch, and records-system duties, with shifts including nights, weekends, and overtime as needed.

Candidates typically need a high school diploma or equivalent. Strong typing, clear communication, and the ability to learn jurisdictional geography are