Emergency Police Dispatcher: Critical Communications

Public Safety Dispatch Network; Obernburg (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Obernburg, NY, is seeking Police Dispatchers to support law enforcement operations from a central communications center. You will receive emergency and nonemergency calls, document locations and details, and assign calls to officers following agency procedures.

The role requires strong typing, listening, and radio communication. Training is provided, with potential shift work including nights, weekends, and overtime as needed.

Qualifications

• High school diploma or recognized equivalent.
• Typing, listening, and radio communication skills required.
• Ability to learn jurisdictional geography.
• Access to records systems may require additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing speed

Multitasking

Clear radio communication

Listening skills

Geography knowledge

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Obernburg, NY, is seeking Police Dispatchers to support law enforcement operations from a central communications center. You will receive emergency and nonemergency calls, document locations and details, and assign calls to officers following agency procedures.

The role requires strong typing, listening, and radio communication. Training is provided, with potential shift work including nights, weekends, and overtime as needed.