Emergency Police Dispatcher — Critical Communications

National Public Safety Careers; Itasca (TX); On-site; USD 40,000 - 54,000; Full time

Job summary

National Public Safety Careers is seeking Police Dispatchers for assignments in Itasca, Texas. Dispatchers receive emergency and nonemergency requests, document details, and assign calls to officers, supporting critical law enforcement operations.

This role may involve nights, weekends, and overtime depending on staffing and agency procedures. Applicants typically need a high school diploma, the ability to type accurately, clear radio communication, and knowledge of local geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Job description

National Public Safety Careers is seeking Police Dispatchers for assignments in Itasca, Texas. Dispatchers receive emergency and nonemergency requests, document details, and assign calls to officers, supporting critical law enforcement operations.

This role may involve nights, weekends, and overtime depending on staffing and agency procedures. Applicants typically need a high school diploma, the ability to type accurately, clear radio communication, and knowledge of local geography.