Emergency Police Dispatcher - Critical Communications

Regional 911 Intake Solutions; Burlington (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher candidates to support Burlington, NC law enforcement operations. Duties include taking calls, dispatching officers, and maintaining accurate incident records.

Training is provided for entry-level applicants, with emphasis on precise location reporting and clear radio communication. Responsibilities span monitoring radio traffic, relaying updates, coordinating with agencies, and handling confidential information in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; training provided for entry-level vacancies.
• Ability to type accurately and communicate clearly by radio.
• Access to criminal justice information systems may require security screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing proficiency

Radio communication

Geography knowledge

Education

High School Diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Police Dispatcher candidates to support Burlington, NC law enforcement operations. Duties include taking calls, dispatching officers, and maintaining accurate incident records.

Training is provided for entry-level applicants, with emphasis on precise location reporting and clear radio communication. Responsibilities span monitoring radio traffic, relaying updates, coordinating with agencies, and handling confidential information in a fast-paced environment.