Emergency Police Dispatcher – 24/7 Critical Communications

Public Safety Dispatch Network; Viola (DE); On-site; USD 42,000 - 65,000; Full time

Job summary

Public Safety Dispatch Network in Viola, DE seeks Police Dispatcher professionals to receive emergency and nonemergency requests, document locations and details, and coordinate with officers. The role may involve night or weekend shifts and overtime.

Applicants typically hold a high school diploma, must type accurately, listen and communicate clearly by radio, and be able to learn jurisdiction geography. Access to criminal justice information systems may require screening and training.

Qualifications

• High school diploma or recognized equivalent required.
• Must type accurately and understand spoken information.
• Communicate clearly by radio and learn jurisdiction geography.
• Access to criminal justice information systems may require additional screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Multitasking

Radio communication

Listening skills

Jurisdiction geography

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Public Safety Dispatch Network in Viola, DE seeks Police Dispatcher professionals to receive emergency and nonemergency requests, document locations and details, and coordinate with officers. The role may involve night or weekend shifts and overtime.

Applicants typically hold a high school diploma, must type accurately, listen and communicate clearly by radio, and be able to learn jurisdiction geography. Access to criminal justice information systems may require screening and training.