Emergency Police Dispatcher - 24/7 Critical Communications

Public Safety Dispatch Network; New Hope (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests, ensuring accurate locations, incident details, and timely updates for officers in the field. You will document incidents, assign calls, monitor radio traffic, and coordinate with neighboring agencies.

A high school diploma or equivalent is commonly required, with on‑the‑job training for entry roles and additional certifications for experienced

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training; experienced roles may require prior police dispatch work and applicable certifications.
• Typing, listening, and clear communication by radio are essential.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing proficiency

Clear radio communication

Multitasking

Geography knowledge

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests, ensuring accurate locations, incident details, and timely updates for officers in the field. You will document incidents, assign calls, monitor radio traffic, and coordinate with neighboring agencies.

A high school diploma or equivalent is commonly required, with on‑the‑job training for entry roles and additional certifications for experienced