Emergency Police Dispatcher — 24/7 Critical Communications

Regional 911 Intake Solutions; Riverside (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Retirement plans

Paid leave

Employee-assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions in Riverside, AL is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and access to records systems.

Candidates should be able to type accurately, communicate clearly by radio, and learn jurisdictional geography. Training is often provided and background checks are required by the agency.

Qualifications

• High school diploma or equivalent required; training provided for entry-level roles.
• Prior dispatch experience or relevant certifications preferred.
• Ability to type accurately and understand spoken information, with good jurisdictional geography awareness.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Criminal justice information systems

Job description

Regional 911 Intake Solutions in Riverside, AL is seeking Police Dispatchers to support law enforcement operations by handling emergency and nonemergency requests and maintaining reliable communication with officers. The role may involve telephone call taking, radio dispatch, and access to records systems.

Candidates should be able to type accurately, communicate clearly by radio, and learn jurisdictional geography. Training is often provided and background checks are required by the agency.