Emergency Police Communications Dispatcher

Regional 911 Intake Solutions; Houghton (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Premium pay

Job summary

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Houghton, NY. Dispatchers handle emergency and nonemergency requests, document locations and details, and coordinate with officers to prioritize and relay critical information.

The role emphasizes accurate typing, clear radio communication, and jurisdictional geography knowledge, with eligibility for agency-specific background checks and training after hire.

Qualifications

• High school diploma or equivalent required; training may be provided for entry level.
• Ability to type accurately and work under pressure.
• Clear radio communication and strong listening skills.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates on changing incidents and safety concerns.
• Coordinate with neighboring agencies as needed.
• Maintain clear incident records and protect sensitive information.

Skills

Typing

Radio communication

Geography knowledge

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatcher opportunities in Houghton, NY. Dispatchers handle emergency and nonemergency requests, document locations and details, and coordinate with officers to prioritize and relay critical information.

The role emphasizes accurate typing, clear radio communication, and jurisdictional geography knowledge, with eligibility for agency-specific background checks and training after hire.